Head of Operations Management (m/w/d)

Operations ManagerThink of yourself as the conductor of a high-energy, heavy-machinery symphony. As an Operations Manager, you aren't just sitting behind a desk crunching numbers (though you will track some metrics!); you are the heartbeat of our local branch. You will lead a dedicated team of drivers, technicians, and supervisors, ensuring our routes run like clockwork, our customers stay happy, and our team returns home safely every single day. If you love a role where no two days are the same, where you can solve puzzles on the fly, and where your leadership directly impacts the community, you've found your match.you're the coach building a winning culture.Master the Grid: Optimize routes and fleet deployment. Think of it as a giant, real-life game of Tetris, where efficiency wins the game.Champion Safety First: Safety isn't a poster on the wall here—it's a lifestyle. You'll champion DOT compliance, lead safety meetings, and ensure everyone goes home safe and sound.You'll manage the operational budget (P&L), looking for smart ways to reduce costs while keeping service levels sky-high.Be the Hero of Customer Service: When complex logistical challenges pop up, you'll step in to save the day, keeping our municipal and commercial clients thrilled with GFL's service.What You Bring to the TableThe Experience: 3–5 years of operational management experience, preferably in waste management, logistics, transportation, or a similarly fast-paced, rugged industry.The Leadership Spark: You know how to earn respect on the shop floor and present clearly in the boardroom. You manage with empathy, clarity, and accountability.Cool Under Pressure: When a truck breaks down or a storm hits, you don't sweat—you pivot. Tech Savvy: You're comfortable with fleet routing software, GPS tracking systems, and the standard Microsoft Office Suite.Bonus Points: A Commercial Driver's License (CDL) or a deep understanding of DOT regulations is a massive plus!A strong salary package plus performance-based bonus opportunities.Comprehensive medical, dental, and vision plans, plus a robust retirement savings match.Growth Opportunities: We are growing rapidly. If you're ready to trade in a boring, predictable office job for an exciting, dynamic leadership role where you can truly see the impact of your work, we want to hear from you.GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.