Operations Specialist

Job Description

Job Description

Description: Who We Are

Atrium Management Company is a fast-growing property management and development firm serving communities across Florida, Georgia and Virginia. Since 2014, we’ve built our reputation on high-touch service, operational excellence, and strong client & owner relationships – and were named #1 Best Place to Work in 2025 by the Orlando Business Journal!

We believe in creating memorable living experiences for our residents while providing exceptional service to our owners.

About the Role

The Operations Specialist is a key member of our on-site Gainesville team. Whether you're running day-to-day operations at a property, helping stabilize occupancy, or covering during a manager vacancy, you will be the specialist who steps in wherever support is needed.

This position is best suited for someone who loves being on-site, interacting with residents, supporting leasing and maintenance teams, and ensuring each property runs smoothly. Every week can look a little different, but the goal is always the same: keep our communities operating at a high level.

The Operations Specialist reports directly to the Regional Manager, and is expected to make teamwork and customer service their top priority.

Salary: estimated $55,000 - $65,000 annually (based on experience)

Location: Multiple locations in Gainesville

Schedule: Monday - Friday 8:30a - 5:30p (flexibility required)

Job Type: Full Time, On-Site

Key Responsibilities

• Manage the daily operations of assigned communities, including leasing, renewals, resident relations, and collections.
• Step in during staffing transitions or absences to ensure no interruption in property performance or resident service.
• Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives
• Handle rent posting, delinquency follow-up, and lease enforcement to maintain strong collections.
• Work closely with maintenance to prioritize work orders and ensure quality and timeliness.
• Maintain compliance with Fair Housing laws, company policies, and safety standards.
• Monitor occupancy, market conditions, and leasing activity to identify opportunities for improvement.
• Support move-ins, move-outs, inspections, and vendor coordination as needed.
• Lead by example in delivering exceptional customer service and community pride.

What We're Looking For

• Experience: Minimum of 3 years in multifamily property management as a Property Manager or Assistant Property Manager.
• Skills: Strong leadership, organization, and communication; confident handling collections, leasing, and resident relations. Experience with Appfolio is a plus!
• Mindset: Hands-on, adaptable, and dependable. Thrives in changing environments and can quickly learn new communities and systems.
• Education: High school diploma or equivalent (required); CAM or ARM certification (preferred).

Requirements

• Prior Property Manager experience required (3 years minimum)
• A high school diploma or equivalent
• Reliable transportation and valid Florida Driver License

Your Benefits Package

At Atrium, we invest in the whole you ­­-- your HEALTH, your TIME, your FUTURE, and your GROWTH. Atrium's full benefits package details are found in a separate attachment and eligibility begins the 1st of the month following your start date. Highlights include:

HEALTH & PROTECTION

• Medical, dental, and vision coverage
• Employer­-paid life insurance ($50,000)
• Employer-­paid short-­term disability
• Additional voluntary benefits

TIME TO RECHARGE

• 3 weeks paid time off
• 12 paid company holidays
• Parental Leave Benefits

FINANCIAL WELLNESS

• 401(k) with employer match
• Flexible spending account (FSA)
• Dependent care FSA

GROW WITH US

• Company-­provided training and mentorship
• Real career growth opportunities - we promote from within We are an Equal Opportunity Employer

Atrium Management Company is an Equal Opportunity Employer

Atrium Management Company provides equal employment and advancement opportunities to all employees and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Requirements: