Head of Programme Management

We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

Value Consulting, Proposal Writing, Program Management, and Partnership Solutions. This is a broad operating leadership role — you'll manage a team of managers and individual leads spanning multiple disciplines and regions (AMER, EMEA, APAC), ensuring each function scales in lockstep with the business and delivers consistent, high-quality support to the field.

Team Leadership: Lead a global team of managers and individual contributors across Value Consulting, Proposal Writing, Program Management, and Partnership Solutions, including hiring, coaching, and performance management.

• Guide the Lead and Senior Value Consultants who build the business case and ROI narrative for enterprise deals, ensuring consistent methodology and quality across regions.
• Proposal & RFP Strategy: Oversee the Proposal Writing function, ensuring RFP and proposal responses are timely, accurate, and consistently reflect Braze's positioning across regions.
• Program Management: Direct program management resourcing and process for cross-functional initiatives, ensuring the team has visibility, structure, and reporting cadence across the broader Solutions org.
• Partnership Solutions: Oversee the Partnership Solutions team and its regional Global Strategic Partnership (GSP) Solutions Consultant leads (AMER, EMEA, APAC), ensuring partner-sourced and partner-influenced deals get consistent technical and consultative support.
• Partner with Sales, Solutions Consulting, PMM, and Partnerships leadership to align priorities, staffing, and process across all four teams.
• proposal turnaround, deal support coverage, partner-sourced pipeline impact) to demonstrate program value to executive leadership.
• Scaling & Structure: Design the org structure and hiring plan needed to support next-stage growth across each function, including new regional coverage as needed.

8+ years in Solutions Consulting, program/business operations, or a related client-facing function within B2B SaaS, including 4+ years managing managers or multi-team organizations.

• value consulting, proposal/RFP, program management, partnerships) toward a shared operating rhythm.
• Strong program management fundamentals: prioritization across competing initiatives, resourcing, and executive-level reporting.
• Experience supporting or partnering with a Partnerships/Alliances function, including partner-sourced deal motions, is a plus.
• Proven ability to operate across time zones and regions (AMER, EMEA, APAC), with a track record of building consistent global process.
• Excellent communication and stakeholder management skills, with comfort presenting to senior/executive leadership.
• able to build and refine team structure, process, and metrics from the ground up.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $215,000/year, with an expected On Target Earnings (OTE) between $184,000 and $263,000/year (including bonus or commission).In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

#From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Competitive compensation that may include equity

Retirement and Employee Stock Purchase Plans

Flexible paid time off

Comprehensive benefit plans covering medical, dental, vision, life, and disability

Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend

A curated in-office employee experience, designed to foster community, team connections, and innovation

Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching

Employee Resource Groups that provide supportive communities within Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.

To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.