Head of Recruiting & HR

Overview

As a Human Resources Supervisor, you’ll lead and support daily HR operations, ensuring everything is ready behind the scenes before the gates open. From overseeing hiring, training, and employee relations to maintaining compliance and accurate records, this role is essential to creating a smooth and engaging workplace for all team members. With a strong focus on leadership, organization, and employee support, you’ll help set the tone for a successful day—every day—for both employees and guests.

Responsibilities

Support and assist in all areas of Human Resources, including the Employee Service Office (ESO), Wardrobe, hiring and recruiting, training, and special events.

Provide leadership within the park by coaching, counseling, and administering discipline to all employees.

Maintain knowledge of time management, employee records, and timekeeping systems, including troubleshooting issues as they arise.

Collaborate with park leadership to verify and validate employee timekeeping records on a daily basis.

Enforce park policies, including attendance, conduct, and appearance standards.

Monitor minor employees to ensure compliance with policies and regulations regarding work hours and permitted job assignments.

Assist in the implementation of employee engagement and relations programs, such as Team Six Rewards, employee events, and recognition initiatives.

Compile, audit, and enter data from surveys and reports to assess job performance and overall quality.

Conduct workplace investigations involving employee behavior, including but not limited to harassment claims.

Screen, interview, and evaluate applicants for park positions.

Maintain cleanliness, organization, and professional appearance of the department.

Perform additional duties and responsibilities as assigned.

All other duties assigned or necessary to support the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances dictate.

Qualifications

High School Diploma or equivalent required.

Must be at least 18 years of age.

Must be able to maintain the confidentiality of Human Resource documents and other proprietary information.

Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.

Must possess strong organizational skills and be able to multitask.

Excellent communication skills, both written and verbal.

Strong work ethic with the ability to work well under pressure and multi-task in an ever-changing, fast paced, high volume environment while problem solving.

Computer literacy with proficiency in Microsoft Office products.

Must be able to lift a minimum of 25 lbs and stand for long periods of time.

Previous Supervisory/Theme Park /Human Resources experience preferred.

Ability to manage people, task, and personalities.

Pay

Payrate: $16.50/hr

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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