Senior Software Engineering - Telecommute

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

We’re looking for a Senior Backend Engineer to join the Customer Experience team and help us build a world-class Customer Support platform. Our team is responsible for resolving them quickly, reliably, and with high customer satisfaction.

As a member of the team, you’ll build new user‑facing experiences, scale internal infrastructure, and design intelligent AI‑powered automations to help us solve thousands of customer issues per hour.

Your role will involve creative problem‑solving to balance development speed, product impact, and technical excellence.

Team members in this role are required to be within commuting distance of our San Francisco, Seattle, Los Angeles, or New York hubs.

As our next Backend Engineer, you should have 5+ years of full‑time software engineering experience in high growth startups, plus:

Bachelor’s degree in Computer Science, a related field, or equivalent work experience.

Backend Expertise: Proven track record of building end‑to‑end product experiences and scaling high‑scale backend systems. Experience with Python, Elixir, and/or Postgres is a plus. Experience with Python, Elixir, and/or Postgres is a plus.

Ownership Mindset: Own projects holistically from inception to production and beyond. You are known for shipping high‑quality products and platform level initiatives fast.

Excel at translating user needs to effective technical solutions.

Flexible Time off Policy and Company‑wide Holidays (including a spring and winter break)

Health Insurance options including Medical, Dental, Vision

Work From Home Support

Home office setup allowance

Monthly allowance for cell phone and internet

Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally

Monthly allowance to dogfood the app

We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).

We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.