Head of Employee Relations & HR Compliance

The Human Resource Director plans, leads, directs, develops, and coordinates the policies and activities of the Human Resources (HR) department, ensuring legal compliance and implementation of the organization’s mission and talent strategy.

Oversees the day-to-day HR operational needs of the agency and department workflow to respond to the agency and staff members’ requirements and issues

Supervises the internal and external recruitment and onboarding processes

Handles employee discipline in accordance with agency policies and union contract

Coordinates with the labor-management committee and Day Care Council of New York (DCCNY) to promote a more collaborative and transparent approach to advancing employee welfare, resolving grievances, and working with union representatives

Collaborates with the senior management team to understand and align the agency’s goals and strategy related to HR policies, practices, and decisions

Reviews and creates baseline HR policies to ensure consistent practices, objective decisions, and compliance with employment laws.

Administers and oversees the administration of human resource programs, including disciplinary matters, disputes and investigations, recruitment, promotion, retention, and other employee movements

Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent acquisition

Collaborates with the IT Department in evaluating, implementing, and maintaining the organization's human resource information system (HRIS) to streamline HR & Payroll processes and create the best candidate and employee experience from application to separation

Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations and recommended best practices; reviews and modifies policies and procedures to maintain compliance

Supervises the HR Specialist responsible for:

• Maintaining and updating candidates for screening and HR databases/spreadsheets
• Salary and Payroll Verifications
• Verifying unemployment claims
• Supporting the HR Director in recruitment and day-to-day HR Operations

Keeps abreast of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate policy updates, practices, and resources to management and team members

Facilitates professional development, training, and certification activities for HR staff

Bachelor’s degree in Human Resources or related fields

Demonstrated success in previous experience working as an HR Leader supervising a team for at least five (5) years

Deep experience in key HR areas such as Talent Acquisition, Employee Relations, Total Rewards, and Employee Engagement

Proficient with Microsoft Office, especially Word, Excel, PowerPoint, Google Suite, and other productivity tools. Familiar with data presentation tools, including graphs, flowcharts, and related applications.

Significant prior experience with Human Resources Information Systems (HRIS) application

Passion for continuous improvement, commitment to valuing diversity, and contributing to an inclusive working and learning environment

Highly organized with extreme attention to detail and the ability to effectively handle and manage multiple projects or responsibilities effectively

Ability to thrive in ambiguity, work well under pressure, and exercise high-level judgment in handling sensitive and confidential matters

Master’s degree in Human Resources, Organization Development, or related fields

Human Resources and Coaching Certifications

Project Management Training or Certification

Full-time union position – 38 hours /week; Monday – Friday at least 7.5 hours/day

Able to travel to the different Centers in New York City, as needed (Brooklyn, Manhattan, Staten Island)

Commensurate with the candidate’s qualifications, experience, education, specialty, training, and budget. The pay range represents the agency’s good faith and reasonable estimate of the range of possible compensation at the time of hiring.

\nCompany Description In more than 40 years of continuous and exemplary public service, Friends of Crown Heights has been a leading provider of high-quality child care and early childhood education services in New York City. Today, the organization is New York's largest and most comprehensive provider of subsidized child care and early childhood education. We are also a contracted provider of Universal Pre-K, 3-K, and After-school programs in 20 full-service centers serving children and families in the boroughs of Brooklyn, Manhattan, and Staten Island.

In more than 40 years of continuous and exemplary public service, Friends of Crown Heights has been a leading provider of high-quality child care and early childhood education services in New York City. Today, the organization is New York's largest and most comprehensive provider of subsidized child care and early childhood education. We are also a contracted provider of Universal Pre-K, 3-K, and After-school programs in 20 full-service centers serving children and families in the boroughs of Brooklyn, Manhattan, and Staten Island.