Receptionist - Full-Time and Part-Time Weekend Shift

Join a company that truly impacts others!

Hope Media Group is a multi-brand ministry. Every story we share, every event we host, and every song we play is done to engage people to love Jesus, serve others, and spread Hope.

Hope Media Group the home of KSBJ, WayFM, Worship 24/7, Vida Unida, NGEN radio. Way Loud, Way New, Way Back, Gospel 24/7, God Listens Prayer App and Hope Events.

Job Summary
The Receptionist plays a supporting role in the daily operations of Hope Media Group’s headquarters and serves as the “ambassador of first impressions” for all who visit or call. This role ensures a welcoming, hospitable, and efficient environment for guests, team members, ministry partners, and the public. The receptionist will report directly to the Sr. HR/Volunteer Services Lead and will be responsible for providing outstanding customer service to Hope Media Group staff, Board, listeners, and guests.

Essential Functions
Team Member & Guest Relations:

Greet and welcome all guests and team members warmly, representing Hope Media Group’s culture and core virtues.

Manage front desk phone operations: answer calls, direct inquiries, and ensure prompt responses.

Oversee visitor check-ins, security protocols, and ensure hosts are notified.

Prayer:

Be willing to pray with callers when a prayer volunteer is not available

Fill out the online Prayer Request Form before end each shift

Maintains a non-denominational approach when praying for listeners who call in (use for prayer dept)

Administrative Support:

Assist staff with clerical duties

Demonstrated Faith:

Committed to a personal relationship with Jesus Christ

Grounded spiritually and biblically literate

Comfortable praying for co-workers in team meetings, leading spoken prayer, and participating in ministry prayer meetings and Bible studies

Live Christian principles defined by the ministry’s Statement of Faith & Biblical Beliefs

Participate in on-air fundraisers and prays for donors as needed

Passion for leveraging the HMG’s media platforms for evangelism and discipleship

Exhibit a strong moral character

Active member of a Bible believing local church

Non-Essential Functions

Other duties as assigned

Requirements
Requirements and Qualifications
Education:

High School Diploma or GED

Experience:

1 year experience in customer service

Knowledge, Skills and Abilities:

Creative and enthusiastic, team player

Customer service experience

Proficient in Word and Excel

Ability to learn new software/systems as needed`0`

Self-motivated with excellent interpersonal and organizational skills

Ability to multi-task in fast-paced environment

Must be flexible and able to work rotating schedule (29 hours per week)

Able to maintain confidentiality

Has a personal relationship with Jesus Christ. Spiritually grounded and working knowledge of scriptures.

Possesses a genuine concern for all people, and capacity to relate with all people in a sensitive, respectful way

Must be an active member of a Bible believing local church

Must have studied and applied the Christian faith through a minimum of 3 years of bible study

Ability to offer Christian prayer in group settings

Exhibit a life and service that is in full accord with Holy Bible and KSBJ

A love and appreciation for our style of Christian radio ministry

Supervisory Responsibilities:
None.

Working Conditions and Environment:
Travel:

Occasionally

Nights/Weekends/Holidays:

Occasionally

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity may include Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading

Full-Time Benefits Offerings:

Medical

Dental

Vision

Health Savings Account w/employer contribution

Flexible Savings Accounts

Company Paid Short Term Disability/Long Term Disability

EAP (Employee Assistance Program)

Generous Paid Time Off (PTO)

Three (3) Paid Mission Days

Twelve (12) Company-Paid Holidays

403B Retirement with Company Match

Group Life Insurance

Legal Shield/Identity Theft Protection

Access to Marketplace Ministry Chaplains

Third-Party Recruiter Policy:
We are grateful for the interest of those who wish to support our hiring efforts. However, Hope Media Group does not accept unsolicited resumes or candidate referrals from external staffing agencies or search firms. Submissions from third parties will not be considered and may be retained without obligation or payment or fees.

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