Head of Talent Management and L&D

Restoration Management Company (RMC) improves lives by helping people and businesses recover from property damage-and by caring for the people behind every loss. Family-owned since 1985, RMC has grown into one of the largest family-owned restoration companies in the United States, with nineteen locations across eight states. Our continued growth includes three new locations established in 2024, 2025, and 2026, allowing us to be closer to the customers and communities we serve.
Recognized by Newsweek as one of America's Top Workplaces, RMC combines cutting-edge technology with proven expertise to support residential and commercial customers after water, fire, and other environmental damage. We understand that property damage can be stressful and overwhelming, which is why we approach every project with compassion, respect, and a genuine commitment to our customers' well-being.
From emergency mitigation and cleanup to reconstruction and restoration, our end-to-end services help guide customers through every step of the recovery process. We're here to restore their property, protect what matters most, and help them move forward with confidence.
At RMC, we do more than restore buildings-we restore hope, rebuild communities, and help people return to what matters most. Whether you're starting your career in restoration or bringing years of experience to the field, RMC offers the opportunity to grow, make an impact, and be part of something bigger. Join RMC and help restore what matters most.
Corporate Office: 3090 Indendence Drive, Suite 200 Livermore CA, 94551
Restoration Management Company expects each and every employee to embrace and apply in their daily activities the following company CORE VALUES: Team spirit, Integrity, Quality, Humility and Safety. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management Company.
The Talent Management Manager owns the company's Talent Management and Learning & Development strategies, overseeing the full Talent Management lifecycle, including performance management, talent reviews, succession planning, career development, high-potential talent assessments and development, leadership development, and learning initiatives. This role manages the L&D function, develops and implements talent initiatives aligned with business priorities, and measures program effectiveness and business impact to continuously strengthen organizational capability and employee development. The Talent Management Manager partners closely with HR leadership, HRBPs, and business leaders to build a strong talent pipeline, drive consistent and scalable talent practices, and support the organization's current and future talent needs. Talent Management & Succession Planning

Own and lead the company-wide Talent Management strategy, ensuring alignment with organizational goals and future talent needs.
Lead the design and administration of the annual Talent Review and Succession Planning processes to identify, assess, and develop talent for critical roles.
Identify high-performing and high-potential employees and establish differentiated development strategies to strengthen the talent pipeline.
Performance & Development
Own and continuously improve the company's performance management strategy and processes, ensuring alignment between performance, development, and business objectives.
Design and oversee development strategies and programs that address identified skill and performance gaps.
Ensure learning solutions support identified organizational and talent needs.
Develop and facilitate leadership and manager development programs focused on building strong people-management capabilities, including coaching, feedback, performance management, and talent development.
Serve as a strategic advisor to leaders, translating business priorities and organizational needs into effective talent strategies.
Support organizational change initiatives and other projects that strengthen organizational capability, engagement, and performance.
Manage, develop, and empower the Learning & Development team, providing clear direction, coaching, and accountability to drive high-quality program delivery and professional growth.
Establish and maintain talent metrics and reporting to evaluate the effectiveness and impact of Talent Management programs. Utilize data and insights to identify talent trends, risks, and opportunities and make recommendations to HR leadership and business leaders.
Continuously evaluate and improve Talent Management programs to ensure measurable business impact and return on investment.
Project Management & Accountability
Develop and execute Talent Management initiatives within established timelines, budgets, and organizational priorities.
Lead change management and communication efforts to drive adoption and consistent utilization of Talent Management programs.
Ensure Talent Management processes are consistently implemented across Corporate and Field operations.
Experience/Requirements The position of Talent Management Manager requires the following:
Bachelor's or Master's degree in training and development, human resources, psychology, business, or a related field; equivalent work experience is acceptable.
Professional Experience : 5-7 years of proven experience leading a Learning & Development or Talent Management function within a mid-to-large size company.
Leadership & Management : Management and leadership oversight of others to provide clear direction, effectively manage work product, and drive efficiency and delivery.
Experience in corporate program design, management, and execution, including building and scaling programs and creating a learning culture.
Project Management : At least 2 years of experience in Project Management with the ability to operationalize strategies and execute them on time and within defined budgets.
Change Management & Communication : Strong change management and marketing skills to communicate strategies and introduce new programs effectively at all levels of the organization. Bilingual in Spanish and English is preferred.
Strategic knowledge of next-generation talent tools, including experience with Learning Management Systems (LMS) and Human Resources Information Systems (HRIS) to track talent data and compliance.
A servant-leader mindset with a proven ability to develop, add value to, and empower their team and influence customers to build great partnerships.
Regulatory Requirements : Commitment to adhering to all local, state, and federal safety regulations, including OSHA and EPA standards and participating in mandatory safety training and PPE protocols.
Personal Protective Equipment (PPE) : Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
Office Safety Protocols : Adhere to established office safety protocols to maintain a secure work environment. This includes the following guidelines for the proper use of office equipment and ensuring that workspaces are free from clutter to prevent trips and falls.
Safety Training : Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
Reporting Safety Concerns : Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation.
Emergency Procedures : Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes, and emergency contacts.
Physical & Working Conditions : Ability to work in indoor office settings and outdoor field environments (restoration sites) with 24/7 business operations; Lifting and Carrying : Ability to lift and carry materials or equipment weighing up to 25 lbs. Physical Activities : Ability to perform tasks that require, walking, bending, reaching, crouching, kneeling, climb, squat, crawl, lift above shoulder, reach, and twist.
Prolonged sitting or standing required (in office, driving and/or at job sites). Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
Machinery Operation : Visual Ability : requirement for clear vision (e.g., close work, computer use, eye coordination)
Office Environment:

• Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). Field Environment:
• Outdoor fieldwork at restoration sites, which may include residential, commercial, or industrial properties. Potential exposure to hazardous materials, chemicals, or contaminants specific to restoration work, requiring strict adherence to safety protocols and use of PPE.

Work after hours and weekends given our 24/7 business operations
Travel Requirements:
~ May include travel to and from job sites, branches that may request the use of personal vehicle. Possibility of attending out-of-town training or conferences.

Full-Time/Part-Time
Full-Time
Restoration Management Company, Northern California's largest emergency service / restoration company is a growing, profitable, privately held company headquartered in Livermore, California. Established in 1985, Restoration Management Company has been providing reliable, year round emergency service, 24-hours-a-day for water, smoke and environmentally damaged property - to commercial, industrial, and residential clients.
Full-time positions;

• Competitive benefits (medical, dental, vision, EAP, 401k and matching, and life insurance)
• Paid holidays
• All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.