Full Time Head of Housekeeping
Four Seasons
About Four Seasons
Four Seasons is powered by our people. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment - surrounding you with the spirit of one of the world’s top yachting locales.
Housekeeping Coordinator
The Housekeeping Coordinator manages calls into the housekeeping department and ensures all guest requests are forwarded to the appropriate individual to follow through on request, facilitating the operational efficiency of the department.
Open the department in the morning shift, print all needed reports. Create daily work assignments for Room Attendant and Turndown Attendant in designated computer systems. Issues the daily work assignments to Lobby Attendants, Housemen and Supervisors.
Monitor Housekeeping, Laundry & Valet and Engineering service requests from guests for action in a timely manner and follow up if needed.
Update daily the PowerPoint briefing slidesshows for the Morning and Evening Housekeeping briefings.
Monitor Housekeeping staffing for all positions for the next day and informs the Housekeeping management of any over or understaffing according to labor standards.
Conduct weekly inventories of all Housekeeping supplies with the input of the Floor Supervisors and submit Purchase Orders to hold par levels.
Maintain tracking sheets for Housekeeping staff productivity.
Maintain cleanliness in the Housekeeping Office and storage rooms.
Prior housekeeping coordinator, receptionist, or high-volume call center experience, preferably in a luxury hotel or resort.
Excellent personal presentation and interpersonal skills.
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Ability to operate all computer equipment necessary to perform the job; knowledge of Microsoft Office Suite, Opera, and HotSOS preferred/is a plus.
Excellent Training and Development opportunities
Full-Time
This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays
Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
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