NOW HIRING: Servers & Customer Service

InterContinental Indianapolis brings refined luxury to Indy’s iconic Monument Circle. This opening is not just a hotel launch, it’s an event for the city and we’re looking for the right team to shape its future. The landmarked Illinois Building showcases a $110 M restoration to feature 170

Modern Guestrooms, 17 Luxurious Suites, Serliana Café and Astrea Rooftop Bar with stunning views of Monument Circle.

This will be a masterclass in #Hospitality; an invitation for you to pursue your passion for service and inspire incredible things for our guests, our team members and yourself.

Explore our very own InterContinental® Hotels & Resorts – a truly international brand. With 60 properties in the pipeline, our extraordinary world is set to expand.

The InterContinental creates exceptional experiences through our Brand Values by being:

The pillars of our InterContinental brand culture lay the foundation for inspiring incredible experiences:

Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies.

Provides guests with exceptional service in order to achieve customer satisfaction.

Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.

Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.

Complete all shift side work as outlined in the hotel’s operating policies and procedures.

Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales; report all communication to immediate shift supervisor.

Perform all cash handling responsibilities in accordance with company policies and procedures.

A good grasp of reading, writing and basic math

The flexibility to work night, weekend, and holiday shifts

Compliance with local laws on food handling and serving alcohol – you’ll need to be above the minimum age required and fluent in the local language

From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

The hourly pay rate for this role is $12 + tip

We offer a comprehensive package of benefits including paid time off, medical/dental/vision

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

If you require reasonable accommodation during the application process, please click here .

IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.