Head of Internal Communications

Primary Talent Partners has a new contract opening for a Communications Manager to join a financial services company in New York, NY. This is a 6‑month contract to start with the potential for extensions.

W2 contract, no PTO, no Benefits. The Marketing & Communications team oversees the marketing and communication strategy of our company in the Americas, predominately for the Corporate & Institutional Banking franchise, in collaboration with the Group (Paris) communications teams. Events & Sponsorship, Media Relations, Marketing, Social Media, Content, Philanthropic Initiatives, Advertising, Client Creative Services, Internal Communications and Video Services.

The Internal Communications & Content Officer is a role that is responsible for developing and executing all internal communications initiatives while creating compelling content for both internal and external audiences – the content strategy therefore spans both internal and external channels. This role focuses specifically on supporting our Institutional Clients businesses (Global Markets Americas, 2S, and FIC), serving as a communications partner for these business lines.

This individual will build strong relationships within the business and will be responsible sourcing relevant topics, coordinating editorial content, and managing content distribution across multiple platforms, including:

Internal channels (internal mailings, all‑staff meetings, Echonet platform)

External channels (CIB Content Hub, social media, thought leadership articles)

Additionally, this role will actively participate in cross‑CIB communications initiatives to ensure alignment and consistency across the organization.

The role reports to the Head of Internal Communications and Content Strategy, Institutional Clients.

Content Creation & Communication

Draft internal announcements, including organizational updates, employee news, HR communications, and CSR initiatives

Create original content showcasing business accomplishments, projects, and team achievements for multiple platforms (Echonet, CIB Content Hub, US website, digital channels, and social media)

Produce client facing materials, thought leadership articles, and multi‑channel campaigns that reinforce the firm’s brand and market positioning.

Manage the awards pitching pipeline in collaboration with our Marketing and Media Relations teams, including identifying opportunities, coordinating submissions, and tracking progress

Manage analytical assessments of both communications performance and content effectiveness across internal and external distribution tools, providing insights to optimize reach and impact.

Plan and execute Town Halls, executive briefings, and employee engagement activities (in‑person and digital)

Broadcast internal news via email, Echonet, and other communication channels.

Platform & Operations Management

Oversee day‑to‑day internal communications operations, including Echonet platform administration, email distribution tools, and digital signage management.

Partner with the wider Marketing & Communications team, Internal Communications in Paris, and the CIB Content Hub and Social Media teams.

Design and implement innovative employee engagement initiatives to foster connection, collaboration, and culture across the organization, including creative formats for town halls, interactive digital experiences, and recognition programs.

Implement and uphold internal communications guidelines

Contribute content to the weekly CIB internal newsletter in collaboration with US functions and business lines.

Support ad‑hoc projects as needed.

4–7 years of experience in internal communications, preferably within a bank or financial institution

Bachelor’s degree in English, Communications, Journalism, or a related field

Intranet, mailing and website management experience, as well as familiarity with social network platforms

Foundational knowledge of banking and markets

Exceptional communication skills, including

Excellent written, verbal communication, and strategic thinking skills

Clear, concise verbal and written communication

Strong project management skills, with the ability to

Building consensus among executive stakeholders

Analytical skills to synthesize data and derive actionable insights

Prior experience supporting an Investment Banking business strongly encouraged.

Primary Talent Partners is an Equal Opportunity / Affinitive Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at View email address on click.appcast.io.