Head of Recruiting & HR

Job Description Full Steam Staffing is hiring a Staffing/Onsite Manager in Laurel, MD!
We are seeking a dynamic and bilingual Staffing/Onsite Manager to lead our Laurel, MD operations. This position is responsible for overseeing daily branch and onsite operations, driving revenue growth, managing staff performance, and ensuring compliance with company policies and procedures.

The ideal candidate will have strong leadership skills, staffing industry management experience, and the ability to build and maintain strong relationships with clients and employees. Schedule: Monday–Friday, 8:00 AM–5:00 PM + On-Call
Benefits: Medical, Dental, Life, Vacation, Flex, Holiday, Telemedicine, Bereavement, Paid Sick Leave, Anniversary Date
Bilingual in English and Spanish or English and French

Job Purpose The Staffing/Onsite Manager is responsible for maintaining the financial health and operational success of the branch by effectively managing expenses, overtime, staffing levels, and other expenditures. This role oversees recruitment, onboarding, employee performance, discipline, retention, and development while ensuring compliance with company policies and standards.
The Manager will work closely with Human Resources, Sales, Safety, and other support teams to ensure operational excellence, provide exceptional client service, and address employee and client needs promptly and professionally.

Recruit, onboard, train, manage, and retain top talent.
Oversee daily branch and onsite operations to ensure efficient and effective service delivery.
Drive branch revenue growth through exceptional client service, workforce management, and expense control.
Monitor staffing levels, overtime, payroll, and other branch expenditures.
Lead, coach, mentor, and develop staff to achieve individual and branch performance goals.
Conduct regular branch and onsite meetings to communicate expectations, reinforce policies, and improve operational processes.
Manage employee performance, including coaching, corrective action, discipline, and recognition.
Address employee concerns and ensure compliance with company policies and procedures.
Partner with Human Resources on employee investigations and workplace issues.
Collaborate with Sales, Human Resources, Safety, and other departments to strengthen client relationships and expand service opportunities.
Manage Modified Duty employees as assigned.
Ensure branch operations remain compliant with company policies, procedures, and applicable employment regulations.
Minimum of 2 years of management experience in the staffing industry preferred .
Bilingual in English and Spanish required .
Ability to effectively manage multiple priorities in a fast-paced environment.
Strong customer service skills with the ability to build and maintain positive client and employee relationships.