Head of Programme Management

Cardless is building the infrastructure for the world's best companies to design, build, and launch financial products. In an industry where branded financial products usually mean shared logos and shared control, Cardless is built to disappear. Our APIs and components shape the journey from the first application to every purchase, reward, and moment of support that follows, while we handle lending, compliance, and operations behind the scenes.

After a few of them you will understand how this entire business works better than almost anyone, and success looks like graduating into another part of the company - maybe a functional area you connected with along the way, maybe full oversight of one of our brand programs. Own the launch plan for new brand programs from signed deals to cards in wallets - the timeline, the dependencies, the DRIs, and the single source of truth everyone works from.

Manage and execute the launch process and associated trackers on a daily basis: daily standups, partner syncs, and executive updates. Everyone should always know what's on track, what's at risk, and what you need from them.

Learn (and track) how each function does its part of a launch: credit policy and underwriting setup, program configuration, rewards design, funding and settlement, compliance and bank approvals, fraud controls, servicing readiness, and card fulfillment.

Act as the launch-facing point of contact for the brand partner's team, and manage the shared plan across both companies.

Coordinate deliverables across the issuing bank, card networks, processors, and vendors - each with their own timelines, requirements, and quirks.

2–6 years in roles where you shipped complex cross-functional work: launch or program management, operations, consulting, banking, or early-stage startup operating roles.

• You have run at least one project where five or more parties had to deliver on the same date, and you were the person accountable for the whole thing.
• Enough fintech, payments, or financial services exposure to know the terminology and what's what. You don't need to be an expert in underwriting or compliance or card fulfillment on day one - but you do need the curiosity to become one.

This role has an annual starting salary range of $145,000–$180,000 + equity + benefits. Meaningful Start-up equity

100% health, vision & dental primary coverage

➕ 75% health, vision & dental dependent coverage

Team building events & happy hours

Flexible PTO with a minimum of 15 days off per year

️ Apple equipment

We're headquartered in San Francisco, CA, with a beautiful office in Jackson Square. We’re in the office at least three days a week, and most of us are there more than that, because we do our best thinking and building together in person. We do not discriminate against applicants or employees on the basis of any characteristic protected by applicable federal, state, or local law.