Health Care Front Desk Receptionist

Front Desk Receptionist

NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

NeueHealth delivers clinical care to health consumers through our owned clinics Centrum Health and Premier Medical as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. This role will provide essential administrative support to ensure the efficient operation of our medical clinic. Working closely with providers and patients, the Front Desk Receptionist will manage tasks related to patient care management, organization, and communication with accuracy, quality, and promptness. The Front Desk Receptionist should demonstrate exceptional organizational abilities, empathy, and a commitment to patient care. As the first point of contact in the clinic, this position will play a crucial role in problem-solving, organization, and time management to facilitate the smooth and productive flow of the clinic.

The Front Desk Receptionist job description is intended to point out major responsibilities within the role, but it is not limited to these items.

Use various computer applications (ie. Microsoft Office Suite)

Update and file patient medical records.

Return patients' phone calls daily and timely.

Answer and route phone call accurately and greet patients.

Follows all organizational policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords.

Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.

Minimum of 1-year experience as a receptionist

Bilingual (English and another language preferred dependent on location)

Excellent customer service skills

Computer literacy

The majority of work responsibilities are performed in a clinic setting and requires standing/lifting, interacting with patients, etc.

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Premier Medical