Head of Operations & Business Management

ABOUT US The Farmington Hills, MI site was established in 2005. Our 50,000 square foot facility employs approximately 150 team members. Our site focuses primarily on plasma spray coating (HA, TPS) in the spine and large joint for orthopedic implants that enable a longer, active life. A career with Orchid provides growth opportunities, a great benefits package including performance bonuses, medical benefits, 401(k) with company match, and paid time off. SHIFT No Shift ($0) (United States of America) A BRIEF OVERVIEW The Operations Manager plays a critical leadership role in driving performance across the production floor, ensuring safety, quality, delivery, and productivity goals are achieved within a large and complex manufacturing area. This role provides leadership for both 1st and 2nd shift production operations, supporting frontline leaders and team members while maintaining a strong, visible presence. Working cross-functionally with Manufacturing Engineering, Quality, Supply Chain, and Human Resources, the Operations Manager executes site strategies related to manufacturing performance, capital equipment, and talent development. This leader is responsible for fostering a strong culture of accountability, engagement, and continuous improvement while ensuring daily operations run efficiently and effectively. The Operations Manager reports directly to the Site Leader and serves as a key driver in maintaining operational stability and supporting the success of the production teams.
WHAT YOU WILL DO Maintains a visible and engaged presence on the production floor, actively participating in team engagement initiatives, town halls, and site-wide communications to reinforce alignment, transparency, and a strong team culture.
Conducts regular check-ins with frontline leaders and team members to stay connected to daily operations, address concerns, reinforce expectations, and ensure consistent communication across shifts.
Plant Operations Management Manages operations in accordance with principles, policies and procedures established by the company. Strives to meet and exceed budgeted production and financial goals. Analyzes aggregate capacity utilization on a regular basis and makes recommendations for the purchase of new equipment. Leads continuous improvement projects and execution of capital projects. Interacts with and positively influences current and potential customers during site visits. Maintains a safe work environment and ensures health, safety, and environmental procedures are consistently followed.
Strategic Management Develops and launches short and long-term manufacturing plans, ensuring fulfillment of customer and quality expectations. Contributes information and analysis to strategic plans and reviews; Develops and launches short and long-term manufacturing plans, ensuring fulfillment of customer and quality expectations. Works with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the company's growth objectives.
Talent Management Leads and develop team members following the One Orchid global talent management approach to select, manage, and develop our best team. Ensures the growth of our positive business culture through behaviors that align with our core values and leadership competencies. Ensures Performance Goals aligned to support business goals are established and communicated throughout the organization. Ensures team members have the required knowledge and skills prior to performing job duties independently, including conducting, documenting and evaluating training effectiveness.
Bachelor (Preferred)
3+ Years of experience leading hourly and salaried professional organizations (Required)
Exposure to integrated business planning (Sales & Operations Planning process), quality system deployment, and lean manufacturing in an industrial setting (Preferred)
1+ Years of Experience Operating Machining Equipment in a Manufacturing Environment (Preferred)
LICENSES AND CERTIFICATIONS Project Management Professional (PMP) - Practice Management Institute (PMI) (Preferred)
Coaching - Subject-Matter Expertise
Computer Knowledge - Extensive Experience
Information Capture - Working Experience
Managing Multiple Priorities - Extensive Experience
Manufacturing Regulatory Environment - Extensive Experience
Performance Management and Development - Extensive Experience
Quality Management - Extensive Experience
Team Management and Team Building - Extensive Experience
Time management - Extensive Experience
PHYSICAL DEMANDS Must be able to remain in a stationary position - Frequently Must be able to move about the inside of the building - Occasionally Must be able to communicate and exchange information with others - Constantly Must be able to distinguish and detect information such as writing and defects - Frequently
Ability to help people live a longer, more active life
ADDITIONAL REQUIREMENTS Candidates offered employment may be required to submit to a pre-employment background check and pre-employment drug-screening based on position requirements
We are unable to sponsor or take over sponsorship of an employment Visa at this time
All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, hair type, age, status as a protected veteran, or disability.
Additional Information Watch this video to see how orthopedic procedures impact the lives of our friends and family. Find more information here: Website: Hear why two team members are proud to be a part of Orchid in this video. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, hair type, age, status as a protected veteran, or disability.

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