Head of Finance - Planning and Analysis

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.
Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.
Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.
Pindrop is looking for a GTM Strategic Finance Manager to serve as an advisor to our Sales, Marketing, Customer Success, Partnerships, Revenue Operations, and Finance teams.
This role will help shape how Pindrop invests, scales, and operates across the full go-to-market organization. Reporting to the Director, Strategic Finance, this person will own financial models, performance insights, and decision support across pipeline creation, bookings, ARR growth, retention, expansion, customer economics, and GTM investment efficiency.
This is a high-impact role for someone who wants to influence business strategy, not simply report on financial results. The ideal candidate combines strong analytical horsepower, deep B2B SaaS GTM fluency, crisp executive communication, and the ability to turn imperfect data into clear recommendations.
1) Analytical Horsepower for Insight Extraction 2) Interdisciplinary Collaboration and Impact 3) Reporting Automation and Data Capabilities.
GTM Financial Planning and Business Performance

Own the GTM finance operating model — annual and long-range planning, forecasting, business reviews, and board reporting across Sales, Marketing, Customer Success, Partnerships, and RevOps — translating company growth, margin, and targets into function-level investment plans
Build driver-based, scenario, and sensitivity models to evaluate trade-offs across hiring, coverage, GTM spend, pipeline generation, retention, customer profitability, and margin expansion
Upgrade the GTM reporting and financial modeling infrastructure with agentic and AI-enabled workflows, automating data reconciliation, variance and anomaly detection, and recurring reporting to lift forecast accuracy and compress cycle time
ROI: Pipeline, Marketing Funnel, Partnerships, and Sales Productivity

Own full-funnel pipeline and marketing ROI analyses. Partner with Sales Operations and Revenue Operations on capacity, productivity, and forecast accuracy across ramp, quota attainment, pipeline coverage, territories, headcount, and compensation; Own partnership finance across referral, reseller, marketplace, technology alliance, and SI/GSI motions; evaluate contract economics, pricing/packaging, incentives, revenue share, margin impact, risk, partner-sourced/influenced ARR, CAC payback, contribution margin, and long-term customer value
Customer Economics and Contribution Margin

Own customer and cohort economics across Customer Success, Professional Services, and Product: retention, NRR/GRR, cost-to-serve, renewal-risk, and expansion-propensity analysis.
Analyze and forecast GRR, NRR, churn, expansion, renewal health, support capacity and ratios, implementation effort, onboarding cost, product usage, customer health, and expansion potential by segment, product, vertical, ARR band, use case, acquisition source, and customer profile.
Build unit economics analyses and business cases across CAC, payback, LTV, Magic Number, sales productivity, contribution margin, pricing, packaging, discounting, deal economics, partner economics, market expansion, and new GTM motions.
Trusted advisor to the business to guide investments and strategic direction with cross-functional empathy
Self-starting, independent logical thinker comfortable operating in ambiguity while solving problems with analysis, data, and structured arguments
Excited to innovate solutions and learn new tools while being agile to handle multiple projects simultaneously
Comfortable presenting to executive teams and aspiring to take on an active role in building a path to IPO
Degree in Finance and/or Data Science or equivalent experience; 7-10 years of total experience in GTM Strategic Finance and/or Business Operations combined with investment banking or management consulting experience
Demonstrated proficiency in reporting automation and data visualization (e.g. SQL, Looker, Tableau, etc.) and financial planning tools (e.g. Proven ability to create financial and operational models with an understanding in Enterprise SaaS/Usage-based models and operational metrics
Experience with exit transactions and liquidity events such IPO, M&A, private fundraising, etc. (Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
Remote-first environment - giving you flexibility and autonomy in how you structure your day.
While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
Best-in-class Health Savings Account (HSA) employer contribution
Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
Remote-first culture
Remote: #LI-Remote
Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.
We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.
At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.
Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.
As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.