Head of Resource Management

Full‑Time | Monday-Friday | 8:30 AM-4:30 PM

Easterseals, a national nonprofit, has supported individuals with disabilities for over 50 years. Its Day Habilitation Services provide structured, person‑centered support that helps adults with disabilities gain independence, build life skills, and connect with their community—all in a nurturing, safe environment.

The Director, Employment and Day Services provides strategic leadership, operational day‑to‑day oversight, and program development for supported employment, prevocational, day habilitation, and Centers of Excellence (COE) programs. This role ensures high‑quality, person‑centered services that promote independence, skill development, and community integration while maintaining full compliance with regulatory and licensing requirements.

Lead, mentor, and develop a high‑performing team of managers, supervisors, and direct service professionals

Ensure effective staffing models to support service delivery across supported employment, prevocational, day habilitation, and COE programs.

Provide strategic direction and regular in‑person oversight for supported employment, prevocational training, day habilitation, and COE programming.

Ensure services are person‑centered, promoting choice, independence, and meaningful community participation.

Lead initiatives to expand and enhance supported employment, prevocational, day habilitation, and COE services.

Identify opportunities for program growth through market analysis, community needs assessment, and stakeholder input.

Strengthen relationships with employers, community partners, and referral sources to increase service capacity and employment outcomes.

Oversee financial operations: overall budgeting and forecast alignment, management of annual budgets, monthly P&L review.

Ensure full compliance with all regulatory, licensing, CARF, and state‑specific requirements.

Ensure 100% staff compliance with training, documentation, and reporting standards.

Oversee program audits, licensing reviews, and contract deliverables.

Partner with Compliance on incident management and investigations.

Use data and outcome metrics to drive continuous quality improvement across programs.

Develop and implement systems and process improvements to increase efficiency and reduce operational risk.

Represent the organization in community forums, committees, and external partnerships.

Serve as escalation point and leadership support for program operations.

Bachelor’s degree required; Master’s preferred in Human Services, Rehabilitation, or related field.

Demonstrated leadership experience in supported employment, prevocational, day habilitation, or IDD services.

Strong knowledge of CARF standards and regulatory requirements and proven ability to lead program growth, manage budgets, and develop high‑performing teams.

Competitive Pay & Benefits - Including Medical, Dental, Vision, and Flexible Spending Accounts

Employer‑Paid Coverage - Life, AD&D, and Long‑Term Disability Insurance

Retirement Savings - 403(b) Plan with Employer Match

Generous Time Off - Paid Time Off, Holidays, Medical Leave, and PTO Buy‑Back options

Convenience & Support - Direct Deposit, Payroll Cards, and Employee Assistance Program

Wellness & Recognition - Wellness Program, Referral Bonuses, and a Recognition Program

Training & Development - Paid Orientation and Ongoing Training

As one of our core values, we strive to provide equal opportunity to all of our employees without regard to their age, gender, religion, race, color, national origin, marital status, sexual orientation, or disability which is unrelated to the ability to perform essential job functions, unfavorable military discharge (except dishonorable), veteran status, marital status, parental status, genetic information, source of income or other legally protected categories in accordance with applicable law with regard to receipt of services, appointment or election to voluntary office or hiring for, assignment to, or promotion in staff positions.

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