Head of Services - Support and Managed
Austin Community College District
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Join a team that’s making a difference in patient care every day!
Sodexo is seeking a Patient Services Manager 2 to join our team at Yale New Haven Hospital - Saint Raphael Campus in New Haven, CT .
As part of Sodexo’s healthcare team, you’ll play a vital role in delivering exceptional patient experiences through compassionate, efficient, and high-quality food service operations.
Reporting to the Food Operations Manager, the Patient Services Manager 2 will support a team of 30+ union front-line staff, ensuring smooth daily operations of our bedside dining program using the HealthTouch menu software.
Why Sodexo at Yale New Haven Health?
You’ll be part of a respected healthcare system known for excellence and innovation. Sodexo offers great career growth opportunities, comprehensive benefits, and the chance to be part of a team that values service, quality, and people.
What You'll Do:
Oversee daily patient meal service operations
Manage staff scheduling and payroll processing
Conduct patient rounding to ensure satisfaction and resolve concerns
Lead teams as the opening or closing manager on a rotating schedule, including some weekends
Collaborate with fellow Patient Services Managers to deliver seamless service and continuous improvement
What You Bring:
We’re looking for someone who is:
Passionate about patient service and hospitality in a healthcare setting
Experienced in managing and motivating front-line teams
Comfortable with scheduling, payroll systems, and digital meal service tools
Hands-on, proactive, and ready to make an immediate impact
Flexible with a rotating schedule, including weekend coverage
Minimum Qualifications & Requirements:
Minimum Education Requirement - Associate's Degreeor equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years' work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
#J-18808-Ljbffr Austin Community College
Vacancy posted 1 day ago
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