Security Professional - Retail Patrol

Security Officer Full Time Customer Service Patrol
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Full Time Customer Service Patrol in Romeoville, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a retail location, you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support access control activities. You will deliver welcoming customer service while communicating professionally with visitors and team members. Join Allied Universal, where agility, reliability, innovation, teamwork, caring for people, and integrity guide our work every day.
Position Type: Full Time
Provide customer service to clients, visitors, and/or employees by carrying out site-specific procedures, policies, and when appropriate, emergency response activities.
Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, escalating concerns according to site procedures.
Conduct regular and random unarmed patrols throughout retail areas, receiving and shipping spaces, parking areas, and the business perimeter to help deter unauthorized activity.
Monitor access points and observe visitor, employee, and delivery activity while reporting unusual conditions or security-related concerns.
Document incidents, observations, and daily activities accurately and communicate relevant information to site leadership and/or Allied Universal supervision.
Comfort using a computer or tablet is preferred.
Access control and badge experience is preferred.
Customer service experience is preferred.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Enjoy discounts on top brands and services through our Perks Program.
All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: