Lead Barista (Part-Time - Starbucks

Starbucks Lead Barista
Job Category: Food & Beverage
Part-Time
On-site
The Lead Barista supports the Starbucks Manager by overseeing daily operations, ensuring high-quality beverage preparation, and delivering exceptional customer service. This role includes leadership responsibilities such as training, supervising baristas, and maintaining store standards.
Responsible for role modeling our customer service commitment
Follow our customer service commitment (smiling, offering a friendly greeting, learning guests' names and orders, assuming the best in others, saying thank you) in each interaction
Uses operational tools and training to develop coffee/product knowledge and helps our guest find their favorites
Connect guests with events and offers by staying informed about relevant information
Accurately rings customer orders and follows proper cash handling procedures
Maintain a calm demeanor during periods of high volume or unusual events
Follows Starbucks and Peachtree operational policies and procedures including those for cash handling and safety/security
Provide quality beverages, and food products consistently by adhering to all recipe and presentation standards
Follow health, safety, and sanitation guidelines for all products and equipment
Assist with training
Provide feedback to store manager on team performance during shift
Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team members on shift to ensure operational excellence and to improve team performance
Execute store operations during scheduled shifts.
Follow all cash management and cash register policies and ensures proper cash management practices are followed by shift team
Follow up with baristas during the shift to ensure the delivery exceptional customer service for all guests.
Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
Utilizes operational tools to achieve operational excellence during the shift.
Customer service experience in a hospitality or restaurant environment - 1 year
Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards
Ability to prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as
Knowledge of the restaurant and hospitality environment
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.