Sales Development (SDR)

Sales

Employment Type: Full-Time On-site

We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are.

Inc. is a dynamic, North American distributor of industrial supplies. With 49 warehouse sites in the United States and Mexico, we maintain an extensive inventory of adhesives, abrasives, electrical, static control, tapes, labeling and safety products.

The Leadership Development Program Representative (LDPR) is the gateway track to a rewarding professional career with R.Upon hire the LDPR will embark on a nine-month development journey where they experience and learn every facet of the business and fulfill Sales/Account Management, Operations, Supply Chain, and Business Enablement functions in conjunction with the training schedule. In Sales/Account Management, the LDPR will contribute to the growth of our sales pipeline through lead generation, proactive communication, and a world-class customer experience. During the Operations rotation, the LDPR will learn and perform all the functions of a high-volume distribution and fulfilment center. LDPRs will also gain an understanding of our procurement and inventory management best practices during their time with the Supply Chain team. Business enablement training will cover topics such as Business Finance, Quality/Compliance, and HR. All phases of the development program include significant direct contact with our client base and internal partners. Upon successful completion of the development program, the LDPR may be required to relocate for their first assignment.

Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.

Provide internal support to assigned Sales Representatives regarding any customer requests.

Utilize social selling techniques to expand network and open new sales opportunities.

Know and understand the warehouse flow from customer order to customer delivery.

Supports daily warehouse logistics to operate at maximum efficiency (picking, shipping, receiving).

Coordinate daily functions with company and customer quality standards.

Build skills needed to support other critical business functions: supply chain, finance, marketing, etc.

Document your activities within a customer relationship management (CRM) database.

Gain an understanding of our technical solutions, products offered and customer needs.

Proactively communicate and move with a sense of urgency to support customer needs and internal business operations.

This role is expected to adhere to all company policies and safety protocols.

Bachelor's degree or 1-3+ years of experience in Industrial Distribution, Marketing/Sales, Business or related area required.

High energy, comfortable on the phone and ability to manage objections.

Creative problem-solving skills and ability to diagnose issues and develop solutions.

Self-starter, data and deadline-driven.

Flexible to changing needs both internally within the organization and externally in partnership management.

Able to present information concisely and effectively, both verbally and in writing.

Proficient in Microsoft Office Suite, with an emphasis on Excel (e.g., data analysis, formulas, and reporting), as well as Word, PowerPoint, and Outlook.

Comfortable using AI tools to support customers, streamline work, and continuously improve productivity.

Our merit-based salary/bonus program offers exceptional growth opportunities. Target compensation range for this Exempt role is up to $65,000.

This is a Full-Time position, eligible to participate in the Company's benefit plans including: major medical, dental, vision; Company paid short-term and long-term disability; and 12% Employee Stock Ownership Program (ESOP).

Bachelor's or better in Business Administration or related field.

Bachelor's or better in Marketing or related field.

Bachelor's or better in Sales or related field.

Strong working knowledge of Customer relationship Management (CRM) systems – documenting activities, tracking leads, and managing customer data.

Protected Veterans/Individuals with Disabilities.