Head of Law (Planning)

Manager, Workforce Planning
Full Time
Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)
Workforce Planning Manager
The Workforce Planning Manager is responsible for leading a team of workforce planning administrators to ensure accurate, timely, and efficient workforce scheduling that supports operational execution across assigned markets. This role oversees daily workload distribution, staffing coordination, system accuracy, and the timely flow of scheduling data. The Manager plays a critical role in ensuring scheduling processes meet business requirements, servicelevel expectations, and workforce readiness standards while championing the effective use of AIenabled scheduling tools to improve efficiency and decision quality.
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. Provide daily leadership, task direction, coaching, and performance management for workforce planning administrators while supporting hiring, onboarding, and development planning

Lead scheduling operations by overseeing execution of all staffing and scheduling activities to ensure coverage aligns with business priorities, teammate availability, skill requirements, and client expectations
Utilize AIenabled scheduling tools to support forecasting, labor planning, and prioritybased staffing decisions while monitoring system outputs and reinforcing adoption through training and change management
Review and analyze scheduling dashboards to validate data accuracy, track unstaffed locations, aging requests, and projected staffing gaps, and prepare summary reporting for leadership
Partner crossfunctionally with operations, human resources, client services, and other stakeholders to communicate scheduling decisions, coverage concerns, and escalations
Bachelor's degree
Experience Requirements: 4-6 years experience in relevant field
Travel requirement: Less than 5% travel expected
Proficiency with workforce scheduling tools, workforce systems, and office productivity software
Experience supporting fieldbased operations, retail events, or largescale workforce deployment
Environmental & Physical Requirements
Office / Sedentary Requirements: Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.