Security Concierge - Swing & Day Shifts

Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The Concierge serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe, and supportive environment. This role assists with guest check-in/out, responds to inquiries, and coordinates transportation and security.
This is an on-call, as-needed position with shift coverage needed across daytime, evening, and weekend hours to assist with vacation coverage, call-offs, and lodge operational needs. Hours are not guaranteed and will vary based on facility needs.
Provide information about lodge amenities and community resources (20%)
High School Diploma or Equivalent
Additional education or training in hospitality management or customer service is a plus.
Previous experience in hospitality, guest services, or a related field is preferred.
Minimum 1 year of Customer Service Experience
Proficiency in Microsoft Office and multi-line phone systems
Excellent customer service and problem-solving skills
Ability to work flexible hours including evenings/weekends
Travel Requirements:
~ Minimal travel required

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.