Head of Facilities (Full-Time)

Reframe Systems is on a mission to build resilient housing for all, at massive scale. To achieve our mission, we need to make low‑carbon housing more affordable by re‑imagining how housing is designed and built. Our volumetric module platform and agile production system will drive down cost, delivery time, and embodied carbon for multifamily housing. With our first software‑driven micro‑factory in the greater Boston area (Andover, MA), we are on a roadmap to scale our presence nationally. We are disrupting assembly line manufacturing for housing production and are backed by leading VC firms in the industrial and construction space.

We're hiring a Facility Manager to play a critical role in one of Reframe's biggest operational milestones: standing up FAB1, our new manufacturing facility in Billerica, and transitioning production from our current Andover site (FAB0).

We're looking for someone who brings operational judgment and genuine ownership to a role with real complexity—coordinating across contractors, vendors, internal teams, and property management while keeping the day‑to‑day facilities running. You'll be comfortable with ambiguity and ready to help build the playbook as we go.

This is a hands‑on, in‑person role with direct accountability for facility maintenance, safety compliance, vendor performance, and operational readiness across both sites during the transition, and at FAB1 thereafter. This role reports to the Head of Business Operations and works closely with Plant Operations, EHS, Manufacturing, and other departments. The position is full‑time, salaried, exempt.

Factory Launch & Infrastructure

Support remaining infrastructure work at FAB1 as the facility comes online—electrical, IT, HVAC, structural, and related upgrades—coordinating with contractors and internal teams

Play a central role in the transition from FAB0 to FAB1, including coordinating the physical move and managing the wind‑down of the Andover site

Manage relevant contracts tied to FAB1 buildout, launch, and the FAB0 close‑out

Support facility buildouts, team moves, and infrastructure upgrades in coordination with internal stakeholders and external contractors—ensuring timelines, budgets, and operational continuity

Facilities Operations

Own day‑to‑day facilities operations across factory and office spaces at Billerica and Andover, including security, janitorial services, and general upkeep

Monitor performance of building systems (HVAC, electrical, compressed air, fire safety, security) in coordination with property management and technical teams

Build and manage systems to track preventive maintenance, service history, space utilization, and vendor performance across both sites

Set up and maintain an internal facilities ticketing system to track and resolve team requests across both sites

Coordinate with IT partners and internal teams to ensure functionality of network, AV, and end‑user systems in shared spaces

Vendor & Contract Management

Serve as the primary point of contact for service vendors, including janitorial, waste management, security, utilities, and facilities maintenance

Manage contracts, track vendor performance, and lead renewals and renegotiations

Coordinate building maintenance requests with property management teams at both sites

Oversee shipping, receiving, and mail operations across both sites

Partner with EHS and Operational Excellence to maintain safe manufacturing and office environments, including emergency planning, evacuation procedures, and safety inspections

Ensure workspace readiness and compliance with OSHA and applicable building regulations

Champion sustainability initiatives within facilities operations, including composting, recycling programs, and energy conservation

Administrative

Support budgeting and financial planning for facilities operations and vendor contracts, including compliant tracking of capital equipment as required

Build a proactive, service‑oriented culture aligned with Reframe's values

5+ years of experience in facilities, manufacturing, or workplace operations—preferably in a startup, manufacturing, or industrial setting

Demonstrated experience overseeing vendors and leading facilities‑related projects

Familiarity with building systems (HVAC, electrical, compressed air) and multi‑site operations

Strong organizational skills and comfort managing multiple priorities across sites

Natural problem‑solver who takes ownership and finds creative ways to get things done

Comfortable in a physically active, on‑site role supporting a growing manufacturing environment

Proficiency in Google Workspace (Gmail, Docs, Sheets, Calendar), Slack, and project management software

Experience with factory buildouts, industrial construction, or large‑format warehouse facilities

Familiarity with OSHA, building and fire codes, and local municipal permitting

outsourced to in‑house)

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