Patient Transporter, Transportation Services

This position is located within the Northern Arizona VA Healthcare System in the Health Administrative Service (HAS). The incumbent has responsibility for the administrative completion of beneficiary travel reimbursements, ambulance invoicing and payment processing and patient funds activities and will serve as transportation dispatcher and will rotate between Beneficiary Travel and the Patient Transportation Dispatch desk.

Help

The Department of Veterans Affairs is implementing a streamlined 30-Day Hiring Model designed to accelerate hiring while maintaining the highest standards of merit-based selection. Expedited Candidate Review Once the announcement closes, Human Resources will quickly review applications, issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager consideration.

Following a tentative offer, applicants should be prepared to complete required steps, such as fingerprinting and background check, credentialing, and medical examination within 3 days of the offer.

Onboarding tasks may continue after starting, with HR ensuring timely completion for a smooth transition into VA service.

Independently manages the Beneficiary Travel Program.

Works with fellow hospital staff, other administrative staff and clinical personnel as professionals and team members.

Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.

Responsible for forwarding all invoices certified for payment to Fiscal Service for processing.

Prepares appropriate letters explaining disposition of unauthorized travel claims.

Responsible for explaining the regulatory guidelines to beneficiaries submitting any unauthorized ambulance claims to the VAMC/HCS for consideration of payment.

Responsible for determining method of payment for authorized and unauthorized ambulance claims submitted for consideration.

Receives invoices for payment of transportation services.

Prepares appropriate letters explaining disposition of unauthorized travel claims.

Examines ambulance and transportation vouchers submitted by vendors to determine authorization and if mileage and fees charged are correct in accordance with contracts and mileage guides.

Technical advisor to social workers and others in the disbursement of funds on deposit for patients being placed in Contract Nursing Homes and/ or other patients with fiduciaries or conservators.

Manages activities for beneficiary travel fund control points.

Determines legal entitlement to travel reimbursement, applies deductible requirements and computes amount to be paid to beneficiaries.

Acts as the record keeper and coordinator of patient funds on deposits.

Receives calls for transportation and coordinates transportation by the most cost effective means.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday 7:30 a.m. to 4:00 p.m. work schedule, but work schedule may be adjusted to meet the needs of the service.

Virtual: This is not a virtual position.

Transportation Assistant / PD99780S

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Help

Citizen to apply for this job

Selective Service Registration is required for males born after 12/31/1959

Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. your performance and conduct;

whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

performing data entry into an automated system; collecting, compiling, and tracking of data; To qualify based on education for this grade level you must have successfully completed 4 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. Transcripts must be submitted at time of application. NOTE: Transcripts must be submitted with your application materials. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. NOTE: Transcripts must be submitted with your application materials. Examples of specialized experience would typically include, but are not limited to: Performing transportation support duties such as coordinating connections/scheduling, documenting travel information; collecting, compiling, and tracking data on a daily basis; Performs a basic analysis of data and generates a variety of reports; entering data into automated tracking data bases; and planning and directing a program that provides support services. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., spiritual; community; student; Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Part-time experience will be credited on the basis of time actually spent in appropriate activities. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Receiving Service Credit for Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Help

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.