Front Desk Receptionist Part Time Flexible Shift
Residence Inn Cary
Grow with us from the very beginning!
We’re opening the all-new Residence Inn by Marriott Cary Raleigh , and we’re looking for energetic, guest-focused hospitality professionals to join our opening team . This is your chance to help shape the culture, build something special, and grow your career with RevPAR Companies from day one.
Property: Residence Inn Cary Raleigh
Position Type: Full-Time or Part-Time, Hourly
Schedule: AM, PM, and weekend/holiday shifts
Position Overview
The Front Desk Agent is the face of the hotel and often the first and last impression for our guests. This role focuses on friendly, efficient service at check‑in/check‑out, handling guest requests, and creating a welcoming extended‑stay experience.
Key Responsibilities
Greet and check guests in and out with genuine hospitality
Process reservations, payment methods, and guest preferences accurately
Answer phone calls and respond to guest requests promptly and professionally
Provide information on hotel amenities, local area, and directions
Assist with minor lobby F&B, sundry shop, and marketplace transactions
Support service recovery and follow up on guest concerns
Maintain a clean, organized front desk and lobby area
Communicate room status and guest needs with Housekeeping and Engineering
Follow all cash handling, security, and key control procedures
Qualifications
Prior customer service experience required; hotel experience preferred
Strong communication, interpersonal, and problem‑solving skills
Comfortable using computers and learning hotel systems
Ability to stand for extended periods and handle a fast‑paced environment
Availability for flexible scheduling, including weekends and holidays
Compensation & Benefits
Competitive hourly wage based on experience
Paid time off and holiday pay (for eligible team members)
Marriott employee travel discounts
Opportunities for advancement (Front Desk Supervisor, GSM, etc.)
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