Head of Programme Management

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Reporting to the Director of Education Administration, and partnering closely with the Director of Psychology Training, the lead of the Psychology Externship Program, and the Vice Chair for Education, the Program Coordinator serves as the operational lead for all administrative operations and strategic initiatives for the Education team, exercising independent judgment to manage competing priorities and drive process improvements across three training programs the externship, internship, and clinical postdoctoral programs with limited oversight.
Psychology Training Support

• Provide administrative oversight for the psychology training programs: maintaining regular communication with psychology trainees (externs, interns and postdocs), training faculty, Director of Psychology Training, lead of psychology training, the Director of Education Administration, and the Vice Chair for Education.
• Serves as the primary liaison between faculty and trainees, resolving day-to-day issues independently and escalating to the Director of Psychology Training as needed.
• Schedules and manages regular training sessions for psychology trainees related to their program (e.g. EPIC training, summer didactic series, and Intern Seminar).
• Coordinates all logistics including room reservations and catering, as appropriate for regularly scheduled training events.
• Serves as point of contact with Bellevue and NYU stakeholders to secure equipment and resources required by the training program.
• Owns end-to-end reimbursement processing and trainee budget tracking, flagging discrepancies and trends to leadership.
• Monitors and manages trainee schedules and attendance across rotations and didactics, proactively identifying and resolving conflicts.
• Leads planning and execution of trainee wellness initiatives and tracks associated metrics to inform program improvements.
• Manages and provides updates to program leaders on APPIC and institutional training requirements and reporting.
• Leads implementation of training program changes and evaluates their impact to drive continuous improvement.
• Owns and proactively maintains all documentation required for periodic program accreditation applications.
• Owns and maintains the Program Manual and all associated policy and procedure documentation, ensuring accuracy and ongoing compliance.
• Maintains comprehensive records on trainees and graduates and prepares program statistics and reporting for DCAP, NYU Langone School of Medicine, and national accrediting organizations.
• Partners with the Director of Education Administration and the Director of Psychology Training to monitor psychology training budgets and flag variances.
• Maintain the psychology shared drive and onedrive accounts.
• Partners with Clinical Mission Staff and the Director of Psychology Training to track and report on trainee productivity.
• Psychology Trainee Recruitment and onboarding
• Serves as the primary point of contact for prospective applicants to the externship, internship, and postdoctoral programs, managing all telephone and written correspondence.
• Leads planning and execution of annual interview days, coordinating faculty schedules, applicant logistics, and day-of operations.
• Update recruitment materials, as needed.
• Leads the annual onboarding and credentialing process for new trainees and provides credential verification for graduates, as needed.
• Serves as liaison with the state office of the professions for limited practice permitting for psychology postdocs.
• Administers and analyzes periodic evaluations of faculty, trainees, and the training program, using results to inform program improvements.
• Partners with the Training Director to ensure full completion of all evaluations by trainees and faculty.
• Leads planning and execution of annual departmental events for psychology trainees, including orientation, graduation, and the ABCT reception.
• Leads regularly scheduled education and psychology training meetings, setting agendas, driving follow-up on action items, and overseeing distribution of minutes.
• Partners with the Social Work Program Coordinator to integrate social work trainees and supervisors into psychology programming.

Supports recruitment of research subjects, executes research protocols, and manages participant payments.
To qualify you must have a Bachelor's degree or equivalent in business administration, health care administration or related field or an equivalent combination of education and relevant experience. Proficiency in using various Microsoft Office applications such as Word, Excel, Access, PowerPoint and Outlook. Familiar with Internet applications. Ability to interface effectively with all levels of management and must work and communicate effectively with both internal and external customers. Time management skills and ability to work well under pressure. Ability to Project/Program manage and to multitask while paying attention to details.
Project/Program management experience preferred.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. We require applications to be completed online.

Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.