Bellman | Full-Time | Guest Services

Naples Grande Beach Resort: Full time: Posted Today: R0067056Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.Currently undergoing the most significant transformation in its nearly four-decade history, Signia Hilton Naples Grande Beach Resort is being reimagined through a comprehensive resort-wide renovation set to redefine the guest experience. Updates will introduce redesigned guest rooms and suites, vibrant culinary offerings, destination-inspired experiences, premium wellness amenities, dynamic social and gathering spaces that encourage guest connection, along with Signia Hilton's warm, anticipatory service. The iconic resort is currently undergoing a transformative, property-wide revitalization that will debut in early 2027, ushering in a new era of modern coastal luxury. The resort features more than 88,000 square feet of indoor and outdoor meeting and event space, multiple dining outlets and a full-service spa, making it a premier destination for leisure travelers, groups and special events. Whether you are just starting your career or looking to advance in the hospitality industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide attractive benefits and comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort. What you will have an opportunity to do:We are looking for a highly motivated individuals to join our Guest Services team as a Bell Attendant. In offering a warm welcome to our hotel/resort, the Bell Attendant assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.**Your Role:*** Help guests discover their “Wanderlust” experience* Provide exceptional customer service by being engaging and taking sincere interest* Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.* If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel* You will be escorting and orienting the guest to the front desk for check-in.* As you do so, you will be explaining our amenities and fun facts they should know about our hotel.* Qualifications:*** At least one year in a customer service role with high guest interaction* Hospitality industry experience is a plus.* Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.* A strong desire to make an impact on other people* An outgoing and engaging personality* Excellent verbal communication skills* Ability to work in a fast-paced setting* Ability to stand for the duration of the shift* Must be available to work various shifts including weekends and holidays**Compensation:**$11.98-$11.98Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#