Salesperson - Inside-Sales

Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for, headquartered in Dallas, Texas. We build affinity, strengthen community, and create lasting relationships through accurate data collection, alumni and membership directories, Oral History publications, branded merchandise, and innovative fundraising programs.
Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. Inside Sales Associates Job Description We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. A love for sales and a positive, challenge-driven mindset.
Inside Sales Responsibilities: Sales Processes: Follow our established sales processes and scripts to ensure consistency and maximize success. Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection.
Coaching and Training: Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices.
Independent Sales Activities: Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required.
Feedback Loop: Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas.
Requirements for Inside Sales Associates This position is remote; Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred).
Experience preferred in making high-volume sales calls.
Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.
Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally.
Desktop Equipment provided: You must work off our equipment.
Inside Sales Associates Pay Rate and Schedule: Rate of pay: $16 per hour + uncapped commission.
Must be able to work any 8-hour shift between 8 am CST and 8 pm CST.
Monday - Friday, offering full-time shifts only.
One to two Saturdays per quarter (about one to two Saturdays every three months).
Benefits for Inside Sales Associates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more!
Top 100 Places to Work: Dallas Morning News (7 consecutive years)
Top 100 Places to Work: San Antonio Express-News (2 consecutive years)
Customer Management Institute (ICMI) - 2021
5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. However, we are not able to sponsor visas.

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