IT SysAdmin

Unisity, LLC is a Service-Disabled Veteran Owned Small Business providing expert services in the Information Technology fields. We are highly-qualified, self-driven professionals who work towards a common goal as a team, leading when appropriate and following when needed.

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

The Level 2 System Administrator (SA) must possess the following capabilities:

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Provide in-depth experience in trouble-shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Bachelor’s degree in a technical discipline from an accredited college or university is required.

Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Due to federal contract requirements, United States Citizenship and a position appropriate security clearance is required, you must have an Active TS/SCI security clearance with customer appropriate polygraph.

Annual Compensation Figures listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; relevant prior work experience, knowledge, skills, and competencies; Unisity, LLC believes in generously supporting employees as they prepare for retirement. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.

Full-time employees have the option to participate in a variety of voluntary benefit plans including:

A Choice of Medical Plan Options, some with Health Savings Account (HSA)

Vision and Dental

Short and Long-Term Disability (Company Paid)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Unisity, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

If you need any accommodations during the application or interview process, please contact us at View email address on click.appcast.io.