Head of Products - Remote

Lumos powers Identity Governance for enterprises with 100,000+ employees, and our 250+ integration connectors are the foundation of everything we do. Integrations Product Manager
to own the next chapter of our integration platform — deepening connector capabilities, elevating the self-service experience, and ensuring our integrations meet the highest standards of enterprise reliability.

This role sits at the intersection of technical platform work and customer experience. You'll own the foundational data layer that powers every Lumos product (Access Reviews, Lifecycle Management, App Store, Identity Intelligence) — ensuring it delivers rich, accurate data and a seamless setup experience for customers of all sizes.

You'll report directly to the Head of Product and partner closely with the Integration Platform engineering team, AppLifting (connector delivery), Data Platform, and customer-facing teams to make Lumos integrations a competitive differentiator in the IGA market.

3rd-Party API Assessment & Data Modeling:
Evaluate vendor APIs, map their identity and access models (nested groups, delegated admins, multiple auth types) to Lumos's internal data model (accounts, entitlements, access graphs), and identify data gaps.

~Integration Quality & Reliability:
Establish and maintain enterprise-grade reliability standards — connection success rates, sync SLAs, proactive health monitoring, and self-serve recovery paths.

~Customer-Facing Integration Experience:
Maintain sandbox environments, track API changes, manage relationships with key technology partners, and build a connector testing strategy.

~Work with Data Platform, Analytics, Albus, AppStore, LCM, and AppLifting teams to ensure integration data powers downstream products effectively.

Experience working with 3rd-party APIs — assessing capabilities, limitations, and mapping data models.

• Understanding of ETL/data pipeline concepts and experience with data extraction at scale.
• Track record of improving product quality metrics (error rates, support ticket volume, customer satisfaction).
• Experience with enterprise customer requirements (complex identity landscapes, on-prem systems, compliance).

~Remote-first culture:
Medical, dental & vision insurance:
International benefits align with local standards.

~A monthly stipend for gym memberships, fitness apps, and whatever helps you recharge.

~Life & disability insurance:
Life insurance, short-term disability, and long-term disability coverage available.

~Flexible PTO:
Flexible time off with a minimum annual requirement, because rest is part of doing your best work.

~Employer 401(k) matching to help you save for the future.