Senior Liability Claims Adjuster - Remote

Claim Representative / Sr. Claim Representative
Location: Remote / Hartford, CT; Overview: This position can be filled as a Claim Representative or Sr. Claim Representative based on experience. The Workers' Compensation Claim / Sr. Claim Representative is accountable for planning, recommending, and executing the investigation of workers' compensation claims. Our dynamic team of claim professionals provide superb customer service with the valuation, disposition and settlement of worker compensation claims while consistently adhering to our corporate claim settlement policies. Additionally, the representatives will work within established procedures in adherence to statutory, regulatory and ethical requirements.
Effectively manage workers' compensation claims requiring timely
investigations and financial accuracy

• Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims
• Leverage a network of professional resources that may include:

Provide exceptional customer service by establishing and maintaining productive business relationships with customers

• Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions
• Provide accurate mathematical calculations of disability benefit rates and claim financial exposures
• Leverage contemporary technology to achieve accurate and efficient claim outcomes
• interactions with customers
• Contribute to a courageous culture that promotes collaboration and inclusion to maximize operational performance and employee

Claim Representative:

• Prior workers' compensation insurance claim handling is preferred
• HS Diploma required, Bachelor's Degree is preferred
• Demonstrated passion for delivering a superb customer experience
• Strong computer proficiency in the MS Office Suite (Word, Excel,

customers and exhibit empathy during difficult situations
• Claim Representative:

• Minimum of 2+ years of experience in Workers' Compensation claim handling required
• Strong focus delivering outstanding customer service
• Demonstrated consistent high level of performance and achievement over career span
• HS Diploma required, Bachelor's Degree is preferred

This role can have a Hybrid or Remote work schedule. expectation of working in an office 3 days a week (Tuesday through
remote work schedule, with the expectation of coming into an
As a condition of your employment, you must obtain and maintain a State Adjuster's License to process Property & Casualty Insurance.