Head of Technical Programme Management

Requirements

5+ years of technical program management, engineering management, or equivalent experience delivering complex software or ML‑driven products

Demonstrated experience leading cross‑functional programs that span multiple engineering disciplines (e.g., backend services, ML, data, or platform teams)

Strong familiarity with at least one of: machine learning, speech/ASR, NLU/NLP, or large‑scale data/experimentation. You do not need to be an ML engineer, but you must be comfortable engaging deeply with technical details

Proven track record of driving programs from inception to launch, including requirements definition, roadmap planning, risk management, and post‑launch iteration

Excellent communication and stakeholder management skills; able to drive clarity and decisions among senior leaders and distributed teams

Hands‑on experience with modern program management and collaboration tooling, including the use of GenAI

Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience

• Desirable) Experience in consumer devices, streaming, voice assistants, or other user‑facing ML products
• Desirable) Experience working with geographically distributed teams and external technology partners

What the job involves

Roku’s Voice Team aims to develop the best voice system for TV. We enable users to perform tasks hands‑free using voice, such as searching for movies or turning on their TV and launching content. Multiple languages are supported, and our technology also enables Roku’s IOT devices to be controlled by voice

The Senior Technical Program Manager (TPM) for Roku Voice will own the planning and execution of complex, cross‑functional programs that deliver high‑quality voice features and infrastructure at scale

You will be the central coordination point across Voice Engineering, UX, PM, Analytics, QA, and external partners, ensuring that priorities are clear, roadmaps are realistic, and launches are smooth

Lead end‑to‑end planning and execution of major Roku Voice programs (e.g., new voice capabilities, regional expansions, infrastructure upgrades), from concept through launch and post‑launch iteration

Own program structure: requirements, milestones, dependencies, risk management, communication plans, and status reporting across engineering, analytics, QA, and partner teams

Drive alignment on priorities and scope across teams; ensure that upstream and downstream dependencies are understood and managed

Coordinate with external voice technology partners and internal platform teams, ensuring integration plans, SLAs, and release timelines are well defined and met

Track progress of builds, engineering changes, and issue closures with urgency and attention to detail

Establish and continuously improve program management processes and tooling for the Voice org

Communicate clearly and crisply at all levels of the organization, from engineers to VP+ stakeholders, including regular status, risks, and trade‑offs

Anticipate and surface risks early; drive mitigation plans and make data‑informed recommendations on resourcing, sequencing, and scope

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