Head of Programme Management

Syms Strategic Group (SSG) is seeking a talented Program Manager (PgM)
Location: On-Site Washington, DC
Department: Veterans Affairs (VA)
Type: Full Time
Security Clearance Level: Public Trust
Military Veterans are highly encouraged to apply! Manage staff and processes
Plan, direct, and oversee the operations and fiscal health of units, divisions, and/or departments
Ensure that the services delivered meet the team’s high standards of quality
Ensure all contractually required deliverables are prepared and undergo quality assurance reviews ahead of a timely submission
Develop the master integrated plan that combines all the individual project plans the service delivery teams are responsible for executing
Ensure the plans are communicated and agreed to with the customer and that the delivery teams have the staff and resources necessary to execute
Coordinate with corporate Program Management Office (PMO) to ensure delivery teams are utilizing the standard processes, forms, templates for internal support requests, deliverables required at the top contract level, Task Order (TO) financial tracking and forecasting, and corporate progress and status reporting
Manage all direct labor costs associated with the contract and ensure the incurred costs remain within budget
Ensure resources assigned to the contract have the technical abilities to perform the duties and responsibilities of their roles
Ensure all program-related deliverables such as Reports, Design Documents, Standard Operating Procedures (SOPs), etc., required of the contract are prepared in advance of the contractually specified due dates to allow enough time for a quality review prior to delivery to the customer
Communicates directly with the customer to ensure they are satisfied with the quality of the services the delivery team is providing. If the customer is dissatisfied, the PgM informs the corporate leadership and assists in the development of action plans to resolve current issues and mitigate future ones
Develop the communications plan and manage to it in the execution of the TO to ensure all information is disseminated accordingly
Identifies internal and external Risk and enter risks and mitigations into both the customer’s and team’s Risk and Issues tracking systems
Coach and mentor the junior subordinate Project Managers on the team in the performance of their duties and help them deliver individual career development goals and plans
Ensure there are succession plans in place for any Key personnel on the delivery team and identify cross-training opportunities to ensure there is no critical role or capability that is single threaded through one individual contributor

Familiarity with data warehousing concepts and technologies
Strong communication skills to present recommendations and provide training
Professional Certifications Project Management Professional (PMP) certification
Years of Professional Experience 15+ years of experience managing technical projects, including one year of Program Management experience
Security Clearance Requirements Must possess or qualify for a Public Trust (MBI)
Applications with inconsistencies will not be considered.
# Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.