Virtual Secretaries Assistance | Remote
US Department of Veterans Affairs
Job Title
Administrative Assistant
Duties
Provides administrative support and general assistance to the Medical Center, Deputy Director, corporate functions, managers, and supervisors.
The employee assists with schedules and respond to administrative problems brought to the Supervisor's attention by members of the staff management officials and outside the organization or the agency.
Serve as timekeeper for Deputy Director's staff and be responsible for the input of time and attendance for all Medical Center Deputy Director's Service Chiefs and with guidance from the supervisor, review and analyze incoming staff actions and decision correspondence.
Based on analysis of content of incoming actions, research and knowledge of functional assignments throughout the organization, assign actions to appropriate staff with specific direction concerning type of response required, requirements and coordination with other staff elements.
Exercises exclusive control over supervisor's calendar regarding meetings, conferences, appointments, travel and screen calls and visitors with business involving established policy and routine matters.
Assists supervisor in coordinating efforts to ensure patient concerns are received, evaluated, and addressed in a timely and effective manner by the appropriate subject matter experts.
Serve as the ADP AC for Office of Deputy Director corporate function, and provide support to VISTA and Windows software, primary support specialized software and first line equipment support and troubleshooting.
Review and assist in the development and preparation of requests for resources based on priority, planning resource allocation, tracking resource usage and productivity, improving allocation, and measuring effectiveness of resources;
Prepare agenda based on request and supporting documentation and maintain logs or a tracking system of all follow-up actions with the Resources Management Committee including but not limited to specific reports, statistics, and other comparative workload data.
Establish priority of actions based on the sensitivity of the subject matter, suspense dates and other pertinent data.
Perform research for others involving comprehensive searches for pertinent information from records and files within the Deputy Director's Office, other organizational segments and outside the organization.
Assist with long-range and annual work planning and Director-level Strategic Planning and provide definitive guidance in recommendations for resolution of problem analysis.
Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner.
Work Schedule: Monday-Friday; 7:30am-4:00pm; Subject to change based on the needs of the facility.
Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Secretary (OA)/ PD07222O
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
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