PRN Healthcare Hostess

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound— in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.
Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and-beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery.
Job Responsibilities Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations.
Takes medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient.
Handles inventory, orders, and replenish medical supplies and materials.
Handles multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication
Required Qualifications Graduate of an accredited medical assistant or surgical technician program
Minimum of 2 years comparable clinical back office medical assistant experience.
Preferred Qualifications Excellent computer skills and familiarity with Microsoft products.
Reading, writing, and excellent oral proficiency in the English language.
Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at View email address on click.appcast.io.

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