Investigator (Remote/Telework)

Fully Remote • Remote - Baltimore, MD 21244; Index Analytics LLC is a rapidly growing Baltimore-based small business providing health-related consulting services to the federal government. We are seeking an Investigator to examine and assess healthcare providers’ compliance related to healthcare legislation. This position conducts research and analysis, pulls information, cites regulations using regulatory language, reviews provider documents, and generates complete written outcome reports of enforcement Investigations a provider’s compliance with the law. This opportunity is especially attractive to someone who likes to research legal and regulatory requirements and has an analytical mind.

Requests and reviews providers’ documents to determine compliance with the relevant requirements.

Drafts and reviews detailed, substantive investigative reports, complaint summaries, and findings analyses for internal and client review.

Assists in the development, review, and ongoing maintenance of project documentation, including User Guides, Standard Operating Procedures (SOPs), and related artifacts based on evolving project or client needs.

Provides mentorship and guidance to junior investigators, supporting evidence collection, stakeholder interviews, and data analysis.

Facilitates and leads virtual meetings with providers and relevant parties to discuss investigative findings, address documentation requests, and support the resolution process.

Conducts regular follow-up and oversight of assigned accounts, ensuring timely resolution of issues and appropriate escalation as needed.

Maintains meticulous documentation of investigative activities, case developments, and final outcomes in accordance with organizational standards.

Citizen or authorized to work in the United States. Bachelor’s degree in public policy, public health, health administration, business, or a related field, from an accredited college/university

Minimum of two (2) years post-education work experience in a corporate environment; Master’s degree in a business or technical field to substitute for two (2) years’ experience

Possess a working knowledge of health insurance cost sharing requirements for in network and out of network healthcare providers

Detail-oriented and strong writing skills

Must be able to adapt to ever changing directions without sacrificing quality

Flexible and proactive team player

Willingness to report to the Woodlawn, MD headquarters, or other designated location, to engage in project-related activities. We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities.

Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

#