Head of Emergency Services

Director Emergency Services
HCA Healthcare is one of the nation's leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Director Emergency Services for our Good Samaritan Hospital team where excellence creates excellence.
The Director of Emergency Services ensures high quality, patient-centered care through oversight of the overall function and staffing of the unit(s) and department(s) in addition to forecasting, planning, and budget monitoring. The Director of Emergency Services fosters a culture of accountability and collaboration and supports the development and implementation of strategies, policies, and procedures in support of facility objectives.
Quality

• Cultivates a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes. Manages variation in clinical practice to improve efficiency, effectiveness, and cost. Stays abreast of legal and regulatory standards and ensures compliance. Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards.
• Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
• Ensures efficient patient throughput and delivery of high quality, patient-centered care through volume forecasting, patient flow coordination, and admission/discharge planning.
• Develops care coordination policies and procedures to promote improved quality, safety, and efficiency in care. Directs nursing practice and unit operations. Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.

Service

~ Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve customer/patient satisfaction. Collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service.

Ensures employees are recognized, valued, and supported. Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance.

• Collaborates with administrative team and physicians to enhance existing services or develop new service offerings.
• Participates in the annual budget process, including input into department revenue and expense forecasts, staffing, and supply and equipment needs. Monitors department budget performance; Develops and implements actions to address performance gaps.
• Ensures effective labor management, including position control, scheduling excellence, productivity management, and premium pay utilization. Manages operating expenses, including the utilization of supplies and equipment. Bachelor's degree in nursing Required
• Good Samaritan Hospital has been serving Silicon Valley since 1965, giving patients access to highly-trained physicians and advanced technology. Our 470+ bed facility is a recognized leader in advanced cardiology services and provides a full array of diagnostic and interventional coronary peripheral services. We are also one of 3 hospitals in the US to receive a 5th consecutive Outstanding Achievement Award from the American College of Surgeon's Commission on Cancer. Among these accomplishments, our facility is a Bay Area Parent Magazine Hall of Fame recipient for "Best Place to Have a Baby", complete with a CCS certified Level III neonatal ICU with pediatric surgery specialization.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. HCA Healthcare Co-Founder If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Director Emergency Services. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.