Head of Sales & Business Operations

We’re more than just a team - we’re a community dedicated to making a difference every day.
At Olympia Hospitality and the Lodge at Schroon Lake, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. The Sales Operations Manager supports the overall success of the sales and events team by managing group reservations, room blocks, billing, reporting, and client communication. This role works closely with Sales and Event Managers to coordinate event details, prepare proposals and contracts, conduct site tours, and provide day-of-event support to ensure a seamless guest experience. The Sales Operations Manager also leads trade show planning and execution, overseeing logistics, booth staff, lead collection, and post-event follow-up. The ideal candidate is highly organized, detail-oriented, client-focused, and comfortable managing multiple priorities in a fast-paced hospitality environment.
Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally.
Perks : Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career.
Sales and/or hotel experience preferred; high school diploma and/or equivalent work experience; Olympia Hospitality is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.
Pay rate: $30 per hour

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