Salesperson Part Times Sales

About the Brand:

So, that’s what we created - 100% conflict-free, lab-grown diamonds, brilliantly set in a range of classic designs, modern styles, and design-your-own options to reflect your individuality and celebrate your uniqueness.

We truly believe that diamonds are personal. We are seeking dynamic Part-Time and Full-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.

As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Hourly Pay Range: $20 – $24

Deliver an Exceptional Customer Experience

Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.

Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.

Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.

Drive Sales Through Engagement

Support store sales goals through proactive customer engagement and strong selling behaviors.

Develop product knowledge to educate customers, share brand stories, and build purchase confidence.

Assist customers throughout their shopping journey, from initial engagement through checkout.

Support Store Operations

Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation.

Assist with inventory tasks, shipment processing, and daily operational priorities.

Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.

Follow company policies, procedures, and brand standards to ensure a consistent store experience.

Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.

Remain flexible and adaptable to support changing business needs, including peak selling periods, events, and special initiatives.

Key Performance Indicators (KPIs)

Customer Experience: Creates meaningful customer interactions through exceptional service, product knowledge, and a welcoming store experience.

Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients.

Brand Representation: Represents the brand through professionalism, enthusiasm, and alignment with brand values.

Maintains store standards through accurate execution of daily tasks, organization, and attention to detail.

Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele.

Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.

Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.

Minimum Age: Must be at least 18 years old to align with company standards.

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country and proudly partner with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and many others.

To hear more about our platform directly from our CEO, click here!

Bonus eligible

• Medical, dental, and vision benefits (must average 32+ hours per week)
• AllOne Health Employee Assistance Program
• Part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands

Leap celebrates diversity and is committed to fostering an inclusive workplace where every team member can thrive. We believe our differences strengthen our organization and better support the brands, customers, and communities we serve.