Customer Service Officers

Reporting to our Service Manager, our Service Advisor will oversee our service department ensuring that customers receive prompt, courteous, and effective service. A large part of this role will be customer service however, this person will also be responsible for much of the service staff. Those duties include management of time inventory, enforcing company policies and standards, and compliance with state laws and regulations. This opportunity will not last long with our competitive salary, bonus, and company benefits!

Paid Time Off and flexible scheduling to ensure a healthy work/life balance

• Creative and competitive pay plan options
• Health, dental, and vision insurance
• Oversee service orders and flow of Service Drive Lanes

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Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer

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Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer have the best experience possible

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Ensure the daily inventory of technicians' time is consistently sold to service customers

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Dealership experience as a Service Advisor strongly preferred

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Here at Palmen Auto Stores we live and work in the community. We're your neighbor, your friend and ultimately your support. It is our promise to treat you like family, whether you are servicing your vehicle or purchasing a new one, we're excited you're here. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.