Salesperson for Retail Sales

Branch Counter Sales Associate - HVAC Products

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dynamic Branch Sales Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills, and commitment to delivering top-notch customer service will be the key to your success. This position is eligible for performance-based bonuses and incentives.

Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision.

Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing. Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager.

Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.

Ensure a safe working environment for both customers and colleagues.

Complete all necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims.

This role may require occasional travel to various locations for training sessions, professional development opportunities, meetings, or other work-related activities. Candidates should be prepared to travel, with advance notice provided whenever possible or as it relates to their specific role.

Prior experience in Customer Service.

Experience in leading people in a retail environment.

Demonstrated ability to rapidly grow sales in a retail environment.

Experience building and maintaining cross-functional relationships.

Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning.

Experience working with HVAC contractors strongly desired.

Computer literacy with proficiency in MS Office applications.

Prior experience using sales and/or inventory management systems.

High School Diploma or GED equivalent; Associate's degree in business, marketing, or related field preferred.

Experience managing in a B2B environment in distribution or wholesale sales preferred but not required.

Excellent relationship-building skills; must be a team builder as well as a team player with a focus on sales.

Health Insurance

• Health Savings Account
• Dental Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Company Paid Holiday's
• Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.