Head of Operations Management (m/w/d)
$95k - $105kSkyChefs
Job Title: Operations Manager (Tower/Dock )
Work Location Type: On-Site
Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Are you an experienced leader with a background in airline or airport operations? SkyChefs is seeking a Tower Manager to oversee tower coordination and airside logistics for our airline partners at our high-performing San Francisco facility.
Lead day-to-day ground operations, including ramp safety, vehicle dispatching, and time-critical loading/unloading near aircraft.
- Manage and develop a team of drivers, dispatchers, and logistics personnel with a focus on accountability, real-time decision-making, and performance.
- Monitor on-time performance (OTP) and proactively solve any issues in flight catering coordination, scheduling, or delivery.
- Enforce strict compliance with airport safety, FAA, TSA, DOT, FDA, USDA, and HACCP regulations.
- Collaborate with airline tower control, flight operations, and internal production teams to maintain tight delivery windows in a dynamic airside environment.
- Oversee equipment availability, fleet readiness, and scheduling for airside vehicle routing.
- 3–5 years of leadership experience in airline operations, airport logistics, or transportation dispatch.
- Strong leadership presence—able to communicate clearly, assertively, and respectfully with union and non-union teams.
- Familiarity with airport ramp procedures, tarmac operations, and ground equipment management.
- Proficiency in routing or fleet software (e.g., Knowledge of compliance standards including FDA, DOT, FAA, HACCP, OSHA, and TSA.
- Bachelor’s degree preferred or equivalent operations/military/aviation leadership experience.
SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Vacancy posted 7 days ago
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