Human Resources Generalist (Bilingual) (Remote)

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ArborWorks LLC is a nationwide leader in professional vegetation management, specializing in utility line clearance, fire remediation, and large-scale environmental projects. Established in 2003, we have built a reputation for quality and safety by leveraging advanced mechanized equipment and a skilled team of dedicated professionals. Guided by a commitment to innovation, safety, and superior customer service, ArborWorks prides itself on an exceptional safety culture, recognized through industry-leading third-party ratings.

We are passionate about creating safe communities and delivering excellence in every project.

The HR Generalist – Multi‑State Shared Services supports day‑to‑day human resources operations across multiple states within a centralized HR shared services model. This role works closely with HR leadership, business leaders, and employees to help deliver consistent HR support, administer HR programs, and support compliance with federal and state employment laws.

The HR Generalist is responsible for a broader scope of HR activities, including employee relations support, benefits and leave administration, onboarding, compliance support, HR systems maintenance, and participation in HR projects. This role is well‑suited for an HR professional looking to continue developing generalist skills while gaining exposure to multi‑state HR operations.

Employee Relations & HR Support:

Serve as an HR point of contact for managers and employees regarding HR policies, procedures, and routine employee relations questions

Support employee relations matters by assisting with intake, documentation, investigations, and corrective action processes under HR leadership guidance

Assist managers with performance management activities, including documentation and employee coaching support

Prepare and maintain accurate employee relations documentation

Escalate complex, sensitive, or high ‑ risk matters to HR leadership as appropriate

Maintain confidentiality and ensure consistent application of company policies

Track and support employee relations cases from intake through resolution, ensuring appropriate documentation and follow ‑ up

Support HR compliance efforts related to federal, state, and local employment laws across supported states

Help track compliance updates and support implementation of policy or process changes

Apply existing HR policies and compliance processes to day ‑ to ‑ day employee situations with guidance as needed

HR Operations & Shared Services:

Maintain accurate employee records in HRIS systems (ADP or similar platforms)

Assist with HR reporting, audits, data tracking, and metrics as requested

Recruitment & Onboarding Support:

Support hiring and onboarding activities, including job postings, background checks, and new hire documentation

Partner with recruiters, hiring managers, and HR team members to support a positive onboarding experience

HR Projects & Developmental Opportunities:

Participate in HR projects such as policy updates, training coordination, compliance initiatives, and process improvements

Assist with implementation of new HR tools, systems, or workflows

Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience

3–5 years of experience in HR, employee relations support, or related HR operations roles

Experience using HRIS platforms (ADP preferred or similar systems)

Ability to travel 5-10%

Bilingual - English and Spanish

Ability to handle confidential information with discretion and professionalism

Proficiency in Microsoft Office applications (Excel, Outlook, Word)

Experience assisting with employee relations matters or HR investigations

Primarily office ‑ based with potential hybrid or remote support

Occasional lifting of files or materials up to 15 pounds

We are committed to providing an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

ArborWorks, LLC provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. Applicants requiring accommodation during the application or hiring process should contact Human Resources.

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