Head of Product | Tech

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters - to you, to your community, and to the world. The Visa Digital Issuer Solutions Product Management team is seeking an outstanding Product Manager with the vision, passion, and commitment to drive Visa's global mobile enablement strategy. This role combines platform product leadership with a deep appreciation for issuer needs and the consumer experiences our platform ultimately enables.
Reporting into a Product Management Senior Director, this is a global role that will be tasked with working closely with clients, regional product team members, and Visa technology partners across the globe. The role requires time zone flexibility and a sensitivity to regional issuer constraints, customer behavior differences, and local user expectations as you collaborate with -cross functional teams-.
You will collaborate cross-functionally and be responsible for the global product strategy, requirement definition, execution, and client enablement of numerous mobile and digital initiatives. This role will contribute to the product development of multiple digital products-Visa Digital Commerce App, Visa Digital Enablement SDK, Visa In-app Provisioning API, and more-ensuring these capabilities support seamless issuer integration and ultimately empower intuitive and reliable consumer experiences.
The ideal candidate must possess a unique blend of creative, strategic, analytical, digital, and payment skills. In addition, this individual must understand business, technical, and operational aspects of product management and development, along with an appreciation for how platform decisions affect downstream issuer behavior and end-user- adoption, engagement, and satisfaction.
This individual will be a subject matter expert for assigned aspects of digital processing and enablement solutions related to mobile, payment, and commerce capabilities within the Mobile Enablement Platform. This includes at minimum the Visa mobile app, API, SDK, web, and tool capabilities across multiple development methodologies, operating systems, consumer facing- channels, and devices, solutioning for multiple geographies. A strong understanding of issuer implementation challenges and empathy for consumers' expectations of reliability, immediacy, and simplicity will be foundational in this role.
This individual will help the organization strengthen and scale platform capabilities to support growth, enabling faster product implementations, improved observability, and greater testability across multiple teams, services, and development methodologies. This includes advocating for platform improvements that reduce issuer friction, enhance integration clarity, and ensure that core services perform reliably once they reach the hands of cardholders and end users.
Although this is not a consumer-facing PM role, success requires thoughtful consideration of how platform performance, resiliency, and design patterns empower issuers to deliver high-quality consumer experiences. This means balancing issuer needs with user centric thinking and anticipating how platform choices will impact- downstream customer journeys.

Expectation of days in office will be confirmed by your Hiring Manager.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

• Prior experience in product management and ownership, with responsibility for end to end delivery of 0 to 1 product initiatives-including understanding how early platform decisions influence customer experience and issuer adoption.
• Superior verbal, written, and presentation skills, including the ability to author and contribute to detailed user stories, acceptance criteria, UX wireframes, diagrams, and documentation. The role requires strong narrative ability to articulate why platform decisions matter to issuers and how they ultimately improve consumer trust and usability.
• Demonstrated ability to collaborate and build consensus across stakeholders, including when advocating for improvements that enhance issuer workflows or safeguard consumer experience quality.
• Effective ownership and problem solving skills applied with an understanding of the customer journey-from the platform services we build to the consumer interactions they enable.
• Work closely with the UI/UX design teams to create prototypes, demos, and materials to support assigned features, including alignment with issuer and user needs and behavioral patterns.

6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.

• Experience in mobile/digital banking, payments, and/or financial services is a strong plus, particularly where it involves understanding issuer product design or consumer behavior in digital channels.
• Ability to conceptualize, develop, and launch new products and experiences at the intersection of payments, technology, and customer expectations-including experiences where platform excellence directly enables issuer and consumer success.
• Key contributor to go to market and commercialization tasks, ensuring issuer readiness and clear understanding of how platform capabilities translate to consumer facing value.
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In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Travel Requirements
This position requires travel 5-10% of the time.
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.