Quality Assurance Officers

Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence.

The Underwriting Quality Auditor independently evaluates underwriting files to assess quality, consistency, accuracy, authority management, appetite alignment, and compliance with company guidelines and regulatory requirements. This role identifies risk and process gaps, documents findings, provides actionable feedback, and partners with underwriting leadership and other stakeholders to support remediation, training, and continuous improvement.

Independently plan and execute underwriting quality audits across assigned lines of business, products, or review populations.
Audit underwriting files to assess quality, accuracy, documentation completeness, authority compliance, appetite alignment, rating execution, and adherence to underwriting guidelines, regulatory requirements, and company policies.
Document findings in a clear, concise, and supportable manner and provide constructive feedback and recommendations to underwriters, managers, and business partners.
Identify training opportunities, process improvements, and control enhancements to reduce recurring error trends and strengthen underwriting performance.
Maintain awareness of regulatory, market, guideline, appetite, authority, and internal policy changes impacting underwriting standards and audit criteria.
Support internal and external audit requests and contribute to the ongoing enhancement of the underwriting Quality Assurance framework.
Participate in regular departmental planning meetings and complete other projects as assigned.

Proficiency with Microsoft Office 365, including Microsoft Excel and presentation tools.
Discipline and self-motivation to manage multiple audits, competing priorities, and deadlines with limited day-to-day supervision.

Background in quality assurance, claims, compliance, specialty lines, or multiple insurance lines.
Working knowledge of underwriting systems, raters, workflows, and quality assurance tools.
In addition to base salary, this position is eligible for an annual bonus based on company and individual performance as well as a generous benefits package.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at View phone number on click.appcast.io.

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.