Head of Programme Management

Communities In Schools of Tennessee (CISTN) is anonprofitthat partners with K-12public schools to surround students with a community of support empowering them to stay in school and achieve in life.As part of the CIS national network, CISTN achieves this mission by placing program managers in schools across the state to provide school-wide interventions and case managed services for students in need.

To best support the students, families, schools, community partners, and our staff members involved in this work, CISTN staff and board members center all decisions, actions, and services on the following core values:

Collaboration – We bring people together to plan and take action in our work, understanding we make lastingchangein partnership with one another.

Program managers provide direct services to students and their families, including, but not limited to: counseling, student support, youth development, and resource development practices. In this role, Program Managers develop meaningful and long-lasting relationships with students and their families, advocate for their needs, connect families to needed community services, and develop programming tailored to the needs of the school community.

Engage a school support team that works closely with school administrators, staff, and teachers in the implementation of the CIS model. The team may include other CISTN employees, volunteers, school faculty/staff and/or other community partners. This process will include building and nurturing school staff relations, relationships to school and community, and the engagement of volunteers for the delivery of services.

This process is based on data collected by districts and schools as part of overall school improvement plans, surveys and discussions with staff, parents and students, and evaluation results from the previous year. Develop and implement a school support plan . Write a plan of services they will provide for the school year that addresses the gaps identified in the needs assessment, written in coordination with the school support team and principal. Ensure that all services identified in the school support plan are delivered throughout the school year and are associated with measurable objectives. Where appropriate, bring in outside partners to provide services identified in the school support plan.

Lead the school support team in regularly monitoring and adjusting services from the school support plan as needed to maximize effectiveness and impact, including monthly and quarterly progress monitoring.

Manage an annual budget . Every Program Manager is provided with a discretionary supply budget to purchase materials related to their school support plan. Program managers write their budget every school year and manage their spending on their budget.

Provide case management: Recruit 10% of enrolled students (between 25-50 students) who need more intensive support to case manage throughout the school year. These students receive Tier II and Tier III services which include monthly check ins, student needs assessments and student support plans tailored to their individual needs. Advocate on behalf of case managed students and families, in addition to the designated community at large to include but not limited to participating in official and unofficial student meetings, IEP meetings and MTSS meetings as allowed by school administration.

Recruit and engage community partners and volunteers . Build relationships with outside partners to provide services identified in the school support plan, where appropriate. Outside partners could include other nonprofit or community agencies who provide services inside the school or serve as referral sources, individuals who volunteer with individual students or on school projects, or local churches/neighborhood associations to provide in‑kind donations, among others.

Manage data entry . Routinely utilize the CIS National database to enter data about the spectrum of services provided, including profiles and comprehensive support notes for all case managed students, as well as provide regular updates on progress towards school and student goals. Access school district’s student information system (SIS) to monitor student progress and pull data.

Evaluate the effectiveness of achieving school and student individualized goals . Lead the school support team in implementing a systematic data collection plan to evaluate the effectiveness of services in achieving school-wide goals such as family engagement, SEL, and college and career readiness and addressing the needs of case managed students.

Provide monthly, quarterly, and end-of-year reports for school and affiliate leadership, which are instrumental in planning services for the following year, as well as contribute to affiliate level reports for partners, CISTN, and the Communities In Schools national office.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Programming Implementation : Consistently identifies needs at one‑on‑one, small group, and school-wide levels, tailoring interventions to meet the diverse needs of students and families. Communication Skills : Clearly and concisely communicates technical information and data results to various audiences. Relationship Building : Administrative Proficiency : Navigates internal systems, software, and databases efficiently, with minimal intervention. Consistently completes data entry and reporting accurately and on time. Manages department budgets effectively.

Bachelors or associate degree in social work, youth development, education or a related field is preferred.

Candidates in the current pursuit of a bachelors degree will also be considered.

LANGUAGE SKILLS

Conversational to professional fluency in Spanish is required.

Medical, dental, and vision insurance premiums covered at 100% for employees,with some dependent health plansincludinganemployercontribution.

Approximately afive-week break in the summer, (summer schedule varies each year depending on school calendars and program needs).

Regular school holidays and breakswhichapply to teachers, as well as4floating holidays.