Casino Host - Swing Shift

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. To see our fill list of Team Member Benefits please visit our career site: Outside Host:

The Outside Host is responsible for creating a warm, welcoming, and organized first impression for every guest before they enter the restaurant. This position greets arriving guests, assists with reservations and wait times, manages the entrance and outdoor guest areas, and communicates closely with the Host team, Servers, Managers, and other Front of House staff to ensure a smooth guest experience.

The ideal candidate is friendly, professional, attentive, and comfortable working in a fast-paced restaurant environment while maintaining a positive attitude and excellent guest service.

Manage the restaurant entrance and outside waiting area to ensure guests are comfortable and informed.

Communicate guest needs, special requests, and concerns to the Host team and Management.

Provide directions and information regarding the restaurant, seating areas, restrooms, and other guest amenities.

Help keep the exterior entrance, doors, walkways, and waiting areas clean and presentable.

Assist the Host team with phone calls, reservations, seating charts, and other front-of-house duties as needed.

Handle guest concerns professionally and immediately involve Management when appropriate.

Maintain a professional appearance and follow all restaurant grooming and uniform standards.

Follow all company policies, health and safety regulations, and service standards.

Guest Service Expectations

Previous restaurant, hospitality, customer service, or guest-facing experience preferred.

Ability to work outdoors and in varying weather conditions.

Must be able to work flexible hours, including evenings, weekends, and holidays as business needs require.

Ability to work outdoors for portions of the shift.

Performance Expectations

The Outside Host is expected to consistently demonstrate exceptional hospitality, maintain a professional appearance, communicate effectively with the restaurant team, and contribute to an organized and welcoming guest experience from the moment guests arrive.