Parts Department | Counter Representative

Drive Your Career Forward with Lexus Santa Monica!

We're looking for a motivated and detail-oriented Parts Counter Representative who is passionate about customer service and enjoys working in a collaborative, fast-paced dealership environment. Join a team that values excellence, integrity, and professional growth.

As a Parts Counter Representative, you will be responsible for providing and selling vehicle parts and accessories to customers both over the counter, through the shop, and on the phone, all while delivering exceptional customer service.

Provide exceptional service to all customers and vendors.

Process customer orders and recommend additional related repair items.

Pull and fill orders from stock verifying accuracy and inventory levels.

Assist in maintaining perpetual inventories.

Oversee the parts sales process from start to finish.

Qualifications

Preferred: Minimum of 2 years of experience in a dealership parts department or similar automotive parts environment.

Experience using a Snap-on parts catalog or comparable electronic parts lookup system.

Working knowledge of automotive parts identification, ordering, shipping, and receiving processes.

Strong customer service skills with the ability to answer customer calls, process parts orders, and build positive customer relationships.

Excellent organizational and time management skills with the ability to multitask in a fast-paced environment.

A positive attitude, dependable work ethic, and the ability to work effectively as part of a team.

Ability to multi-task in a fast paced work environment.

Strong organizational skills and detail oriented.

Valid driver's license and acceptable driving record.

Compensation

The estimated hourly range for this position is $18.47 - $25.00.

Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.

Benefits

Medical, Dental and Vision Plans

Short and Long-Term Disability

Paid Holidays & Paid Time Off

Paid Life Insurance

401(k) Retirement Plan

Employee Assistance Plan

Paid Training

Hiring Requirements

18 years or older required

All potential employees must pass pre-employment testing including a background check and drug screen

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