Urgently Hiring Servers/Food Runners

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

The Food & Beverage Server provides attentive, knowledgeable, and courteous service to guests in the hotel's dining outlets, lounges, and other service areas. This role is responsible for taking orders, serving food and beverages, ensuring guest satisfaction, and maintaining service standards. The Food Server plays a key role in enhancing the guest dining experience within a full-service hotel environment.

Guest Service & Hospitality

Take accurate food and beverage orders and enter them efficiently into the POS system.
Deliver food and beverages according to hotel service standards, ensuring accuracy and presentation.
Table Service & Dining Room Support
Monitor tables throughout service to anticipate guest needs, refill beverages, and clear used items.
Coordinate with food runners and expeditors to ensure timely delivery of dishes and proper pacing.
Assist in resetting tables quickly and maintaining a clean, organized dining room.
Support service in additional dining outlets when needed, including lounges and outdoor seating areas.
Maintain thorough knowledge of all menus, specials, beverages, wine lists, and promotions.
Cash Handling & POS Responsibilities
Reconcile assigned cash banks when applicable and follow all cash handling policies.
Safety, Sanitation & Clean liness
Follow all food safety, hygiene, and sanitation standards.
Keep service areas, stations, and dining areas clean, organized, and fully stocked.
Report any safety hazards, maintenance issues, or spills immediately to management.
Work closely with bartenders, hosts, food runners, bussers, and kitchen staff to ensure seamless service flow.
Participate in pre-shift meetings and communicate key updates, specials, and guest needs.
Assist coworkers when needed to maintain smooth operations during peak periods.
Support banquet and event service when required.
Assist with opening and closing side work including stocking, cleaning, and organizing supplies.
Perform other duties as assigned to support Food & Beverage operations.
High School Diploma or equivalent required.

Previous Food & Beverage or customer service experience preferred.
Experience in a full-service restaurant, hotel dining room, or fast-paced service environment preferred.
Familiarity with POS systems and wine/spirits knowledge preferred.
Hospitality-related coursework or training preferred.
Strong guest service orientation with a warm and professional demeanor.
Ability to handle and serve alcohol responsibly according to TABC guidelines.
Flexible schedule availability including nights, weekends, and holidays.
Professional appearance and adherence to hotel grooming standards.
Food Safe Serve/Texas Food Handlers Certification
Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening.